As Accountable Care Organizations (ACOs) take on more risk under the new Medicare Shared Savings Program (MSSP), they must provide quality care while generating cost savings. This challenge is especially pronounced within the fast-growing senior population, the group most likely to experience a serious or advanced illness and who often need extensive healthcare services.
Technology is disrupting the healthcare industry, including patients’ expectations about their care experience. Thus, healthcare organizations should implement technology that enhances the patient experience—and use behavior design to ensure adoption.
As communities across the country face their own socioeconomic and health challenges, it is not uncommon for hospital emergency departments (ED) to be overcrowded and overutilized, particularly by under- or un-insured patients with non-emergent care needs. There are many reasons for this ED overuse and misuse, but a lot of times, it is simply due to patients’ lack of awareness of the safety-net and free clinics available to them in the area.
Healthcare providers, working with tight operating margins, face a classic horns-of-the-dilemma scenario: they must continue to grow their business, and to do so, they must remain competitive in their level of service. This necessitates a refresh of IT technology and a resultant uptick in budget, at a time when overall operational costs continue to rise. All these pressures are felt at the endpoint, and more so now that doctors and nurses are using multiple devices and often traveling to varied locations during a work week. Providing a secure, consistent user experience at the endpoint – one that contributes to quality of care - is now more important than ever.
SUNY Upstate Medical University wanted to improve their healthcare call center performance and reduce caller wait times, shorten the time spent on each call, lower the call center’s abandonment rates, and provide a better caller and patient experience.
The need for efficient, reliable, and cost-effective storage solutions has never been greater. Healthcare providers are awash in data and as the amount of data healthcare users create continues to grow, so does the need for more robust security and better storage management.
As a $2.5 billion nonprofit healthcare network with 11 hospitals, 210 physician clinics, and home and hospice services throughout Colorado, Kansas and Montana, SCL Health supports more than 20,000 associates, physicians, clinical staff, students, contractors and consultants. This means that at any given moment, there are thousands of people who depend on the SCL Health IT network to access patient records, care for patients using an electronic medical record, and schedule and coordinate appointments. Since 2005, SCL Health has been in a strategic partnership with Citrix to facilitate and streamline its IT processes by simplifying how associates access data and systems so they can ultimately focus more time on patients.
According to a recent Medscape survey, 46% of physicians say they are burned out. How much is the drive towards health IT adoption contributing to this epidemic?
Electronic Health Record (EHR) systems, also called electronic medical records (EMRs), are designed to collect and store information about individual patients or populations digitally. Conceptually, the electronic aspect allow then to be shared across healthcare providers, departments, and locations. EHRs and EMRs provide an advantage over paper records by making patient data available instantly in any location and allowing data to be stored and retrieved more efficiently.
EHRs and EMRs can store information, images, scans, and more to provide physicians with a comprehensive view of a patient's medical history, current medications, allergies, immunizations, test and lab results, previous diagnoses, and other relevant information.
In addition to providing patient information, EHRs and EMRs allow providers to better automate and streamline the collection and organization of patient data. Electronic access to patient information allows healthcare organizations to make better decisions, spot trends and outbreaks, manage care quality, and report on outcomes.
EHRs and EMRs can also reduce redundancy and duplicate work, reducing staffing costs and freeing up personnel to spend more time with patients and less time with paperwork. This solution center is here to help you in your EHR research and to help you find the best EHR solution for your organization.
Partnership provides hospitals in North Carolina with earlier, better readmission predictions. By Christine Kern, contributing writer