Feature Content

  1. The Self-Servicing Of Healthcare: Progress Or Patient Abandonment?

    For most people, it’s difficult to remember when automated teller machines (ATMs) did not exist. Prior to the introduction of ATMs, every banking task required filling out a short form, waiting in line to interact with a teller and maybe even waiting for that teller to speak with a manager to sign off on your transaction. Of course, all of this assumed that you could even get to the bank in between the tight business hours that it kept.

  2. Why ACOs Need More From HIT

    As Accountable Care Organizations (ACOs) take on more risk under the new Medicare Shared Savings Program (MSSP), they must provide quality care while generating cost savings. This challenge is especially pronounced within the fast-growing senior population, the group most likely to experience a serious or advanced illness and who often need extensive healthcare services.

  3. How To Build Your Tech Stack Around The Patient Experience—And Why You Should

    Technology is disrupting the healthcare industry, including patients’ expectations about their care experience. Thus, healthcare organizations should implement technology that enhances the patient experience—and use behavior design to ensure adoption.

  4. Improving Community Health With Digital Care Coordination

    As communities across the country face their own socioeconomic and health challenges, it is not uncommon for hospital emergency departments (ED) to be overcrowded and overutilized, particularly by under- or un-insured patients with non-emergent care needs. There are many reasons for this ED overuse and misuse, but a lot of times, it is simply due to patients’ lack of awareness of the safety-net and free clinics available to them in the area.

  5. Lowering The HIT Footprint By Endpoint Modernization

    Healthcare providers, working with tight operating margins, face a classic horns-of-the-dilemma scenario: they must continue to grow their business, and to do so, they must remain competitive in their level of service. This necessitates a refresh of IT technology and a resultant uptick in budget, at a time when overall operational costs continue to rise. All these pressures are felt at the endpoint, and more so now that doctors and nurses are using multiple devices and often traveling to varied locations during a work week. Providing a secure, consistent user experience at the endpoint – one that contributes to quality of care - is now more important than ever.

  6. What Is HIPAA's Role In Disaster Recovery?

    Business continuity is critical to every organization and every industry - but if you work in healthcare, it’s even more important. In large part, that’s due to HIPAA. That’s not the only reason, though.

  7. Medical Call Centers, Or Next-Generation Clinics?

    Technology is rapidly changing the way we communicate — not only with our friends and loved ones, but with businesses as well. As mobile devices expand in both quantity and capability, technology is now impacting nearly every facet of our lives. For example, conversations that used to happen face-to-face are now occurring over chat or video. In the medical field, this shift is rapidly changing the way that patients receive care from a clinic or provider as well.

  8. FinTechs Made Personal Wealth Management Easier: Can MedTechs Do The Same For Personal Health?

    The financial meltdown of 2007 did away with the image of banks as safe havens for wealth. A joint coup between emerging technologies and FinTech innovators triggered a change in how wealth was managed. The idea that an alternative to conventional banking models could exist suddenly seemed viable. FinTech brought a fresh approach to wealth management with digital platforms and mobile apps. These organizations put consumers in direct control of how they manage, move, and spend money. A precedent has been set for the future of wealth management. Can other industries follow suit?

  9. HIT’s Role In Improving Opioid Tracking In The Hospital

    Contrary to popular belief, pharmaceutical companies are not solely responsible for the opioid crisis we’re now experiencing. Physicians are also to blame. Pharmas tell us that only 1 in 1,000 patients become addicted to opioids, so don’t fear them. Meanwhile, physicians are naturally and understandably patient-focused, so their primary concern has always been to do whatever they can to relieve a patient’s pain in the most effective manner possible. In general, we were led to believe that opioid addiction and withdrawal are associated with long-term use, not as the result of the treatment decisions made while a patient is in the hospital.

  10. Vendor Neutral Archives And The Public Cloud – Today’s Cure For The Healthcare Industry’s Data “Super-Bug”

    Continuous advances in technology, from diagnostic imaging to payer-provider tracking and analytics software, are a boon for healthcare organizations and the patients they serve. Yet, the exponential explosion in data management and storage requirements that follow can cause quite a headache for the IT department. Add to that, ever-changing and increasingly stringent compliance regulations and you can easily understand why data management and storage has become a “super-bug” in many healthcare organizations.