The method of communication has already had major impacts on the healthcare industry and increased the level of access patients have with their providers, but the changes are just beginning. With more advancements and adoption of mobile technology in every aspect of patients’ lives, texting still has the potential to radically change the healthcare process.
The healthcare industry conjures up images of doctors, nurses, and clinical staff dashing through hospital corridors. However, there is a whole other subsect of healthcare workers that cater to the outpatient population.
Getting to “easy” is extremely hard – Dr. Graham Hughes details the four steps healthcare organizations must follow for successful digital initiatives.
In recent years, consumer expectations around what constitutes an exceptional service experience have changed, and patient care is not immune to this movement. In today’s world of on-demand service, patients expect real-time communication and transparency from their healthcare provider. To meet this need, healthcare organizations are moving toward a value-based care model where quality of care is prioritized over quantity.
With the growing number of “check lists” and mounting pressures to improve quality, safety, efficiency and performance, it is easy for healthcare providers to lose sight of an essential part of medicine – compassion.
A recently released article in the Journal of Pediatric Quality and Safety shows the independent research results of an observational study on how to reduce the time nurses and physicians spend on communication tasks that take them away from patient care in a critical care environment.
It was a Monday night, the busiest time in the ED. The ED charge nurse received an alert on her Vocera smartphone app. The alert was from Qventus, which predicts operational bottlenecks and recommends course corrections. The alert was telling the charge nurse that the ED was going to have a surge of patients in two hours. Qventus predicted this with machine learning based on the current census in the ED, historical admit and discharge times, the practice patterns of the clinicians currently working in the ED, and the current queue and expected turnaround times for diagnostic tests.
A physician needed to perform emergency surgery at a hospital that was in the same large integrated delivery network she worked in, but not her home hospital. As she set out to prep for the case, she needed to contact the care team, including the on-call ER doctor, surgery team, and the person in charge of room scheduling. She needed to find and obtain supplies.
Vocera empowers care teams through intelligent, real-time communication. We enable communication and coordination across the patient’s Healthcare experience. Vocera helps care team members reach the right person at the right time, on the right device, with the right information, in the right place, anywhere.
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The long-anticipated Report on Improving Cybersecurity in the Healthcare Industry has been released by the HHS Healthcare Industry Cybersecurity Task Force, and with it comes clear, prescriptive recommendations on protecting your organization from the growing risk of cyber-attacks.
To protect PHI, healthcare organizations often build a system of usernames and complex passwords. But why are we still relying on usernames and passwords when solutions such as single sign-on (SSO) have a measurable benefit of giving time back to clinicians, which is everything in healthcare. That time saved –amounting to hours per week – can now be spent with patients, increasing both patient and clinician satisfaction.
UW Medicine’s Valley Medical Center dramatically improved patient outcomes after moving to a smartphone-based platform for clinical communication and alarm and alert notification.