Operational dilemmas are experienced in all industries. Airlines, for example, are arguably more operationally complex, asset-intensive and regulated than hospitals, yet the best performers are doing a far better job than most hospitals at keeping costs low and make a decent profit while delivering what their customers expect. Southwest Airlines, for example, has figured out how to excel at the two operational things that matter most: Keep more planes in the sky more often, and fill each of them with more passengers and more often than anyone else. Similarly, winners in other complex, asset-intensive, service-based industries — Amazon, UPS and FedEx — have figured out how to over deliver on their promise while staying streamlined and cost-effective.
Continuous advances in technology, from diagnostic imaging to payer-provider tracking and analytics software, are a boon for healthcare organizations and the patients they serve. Yet, the exponential explosion in data management and storage requirements that follow can cause quite a headache for the IT department. Add to that, ever-changing and increasingly stringent compliance regulations and you can easily understand why data management and storage has become a “super-bug” in many healthcare organizations.
Within the realm of cybersecurity, the healthcare vertical often bears the dubious distinction of being considered the most vulnerable sector to cyberattacks, having the weakest overall cyber defenses. Before categorically accepting these assumptions, the first question we should explore is, “Is this true,” followed quickly with, “If so, then why,” and then, “What should be done about it?”
The trend towards taking a “patient first” approach—coupled with the consolidation of emerging companies in the industry—has increased pressure to bring innovative mobile applications to market more quickly. Wearables are at the top of this list. In fact, SNS Research estimates that by 2020, wearable devices and wearables in Healthcare will represent a market worth $40 Billion with over 240 Million annual unit shipments.
SUNY Upstate Medical University wanted to improve their healthcare call center performance and reduce caller wait times, shorten the time spent on each call, lower the call center’s abandonment rates, and provide a better caller and patient experience.
Healthcare organizations need to have true confidence in their data, which is the foundation for all care, reporting, financial, and compliance efforts. However, it’s no secret that the healthcare arena is challenged when it comes to accessing and leveraging that data.
Identifying the three pillars that explain a service management’s solutions strength can be found in three simple principles: it’s standard and simple; it provides a shared service solution; and it provides for service chain integration. These are the pillars in which service management solutions excel, that should be part of its DNA for the benefit of its users and the organizations that employ it.
There is a plethora of data available to doctors and hospitals today, which is collected from medical devices, instruments and monitors, in settings from doctors' offices to hospital wards to emergency trauma centers. In addition, personal devices, from Apple Watches to Fitbits and everything in between, are collecting steady streams of information on a variety of metrics, from heartbeat to movement and activity data to calories consumed.
Vocera empowers care teams through intelligent, real-time communication. We enable communication and coordination across the patient’s Healthcare experience. Vocera helps care team members reach the right person at the right time, on the right device, with the right information, in the right place, anywhere.
Quite frankly, we’re even impressed with the research findings. But that’s the type of company AMTELCO is, and that’s the type of company the 1Call Division is. We specialize in offering enterprise-wide communication solutions for healthcare organizations. 1Call has been, and will continue to be the leader in developing, implementing, and maintaining features and technology designed to streamline communications and contain costs throughout your organization.
Health IT Outcomes is the premier information resource for today’s most pressing Health IT topics. Our mission is to provide healthcare providers with expert guidance on technology system selection, integration, project management, and change management.
Health IT Outcomes covers all technology solutions that impact the productivity, efficiency, patient care, and cash flow of a healthcare facility — from the latest electronic health record software (EHR), healthcare information exchange (HIE), healthcare information management Software (HIM), healthcare document management, healthcare business intelligence software, healthcare revenue cycle management software, point of care (POC) EMR (electronic medical record) and HIM (health information management) software to point-of-care solutions and medical imaging systems. The site features a comprehensive buyer's guide, daily health IT news updates on the latest technologies, contributed articles from leading healthcare industry analysts and vendors, and original success stories that highlight how leading healthcare facilities are implementing technology solutions with maximum return.
The long-anticipated Report on Improving Cybersecurity in the Healthcare Industry has been released by the HHS Healthcare Industry Cybersecurity Task Force, and with it comes clear, prescriptive recommendations on protecting your organization from the growing risk of cyber-attacks.
To protect PHI, healthcare organizations often build a system of usernames and complex passwords. But why are we still relying on usernames and passwords when solutions such as single sign-on (SSO) have a measurable benefit of giving time back to clinicians, which is everything in healthcare. That time saved –amounting to hours per week – can now be spent with patients, increasing both patient and clinician satisfaction.
UW Medicine’s Valley Medical Center dramatically improved patient outcomes after moving to a smartphone-based platform for clinical communication and alarm and alert notification.
