Paper charts and file rooms, once a common site among healthcare facilities, are nearly extinct. They have been replaced with electronic health record systems. Mobile technology and the cloud have enabled anytime, anywhere access to patient information while making access to Health IT easier and more affordable. From surgical robots to smart hospitals, there is a digital transformation taking place and it is radically changing patient care.
Using online systems and messaging platforms to discuss, transfer, or store patient and health data is increasingly implemented in the medical industry. Physicians and hospitals are being required to move their physical files into cloud-based storage solutions in order to release physical office space as well as the administrative burden that accompanies paper files. However, ransomware attacks and cyberattacks have become more common. Some physician offices have paid out the ransom for the safe return of their data. Due to the sensitivity of the health and personal data housed in your online cloud-based systems, how can you effectively encrypt your stored and outgoing data to prevent possible attacks altogether?
Over the past decade, the patient payment experience in healthcare has changed drastically, often at the cost of the patient experience. If a patient was insured, going to the doctor meant paying a $20 to $50 copay, with the insurance company handling the rest. Providers had the option to then collect the copay or just as easily write off that $50.
As CIO’s and CISO’s who walk the halls of healthcare institutions know all too well, the number of devices being enabled in the Internet of Things and Internet of Medical Things around us is exploding exponentially. With this explosion, complexities arise in security, data collection, storage, and especially lifecycle management. Devices have varying degrees of security and lifespans that range from two years up to 15 years, adding complications to management strategies.
Over the last couple of years we completed several robotic process automation (RPA) projects for healthcare providers. Some projects automated a single process that interacted with one internal technology platform, while others automated multi-step processes with complex decision rules that involved multiple internal and external systems. In particular, we recently completed the automation of the insurance and benefits verification, authorization and referral management processes within the front end revenue cycle for a multi-hospital system. This article summarizes some of our learnings from simple and complex implementations and describes key steps providers can undertake to reap the potential benefits of this technology.
Nurse Christine Chan regularly receives clinical advisories from the EHR. They are designed to notify her about steps she needs to take for patients with specific conditions and to highlight potential risks like drug interactions. In addition to the numerous advisories the EHR already delivers, her hospital recently added new notifications to identify patients at risk for sepsis.
As I was going through the metal detector at the airport, I tossed my pager in the bin. The security official looked at me and said, “You work in healthcare, don’t you?” I asked, “Why do you say that?” She said, “No one else uses pagers except for people in healthcare.” Her comment struck me; I thought, Wow. She is totally right.
If endpoint security – especially for smartphones – wasn’t a top-of-mind issue for healthcare IT leaders before, it certainly is now. I’ve spoken with numerous customers who struggle with it and are asking for guidance.
Quite frankly, we’re even impressed with the research findings. But that’s the type of company AMTELCO is, and that’s the type of company the 1Call Division is. We specialize in offering enterprise-wide communication solutions for healthcare organizations. 1Call has been, and will continue to be the leader in developing, implementing, and maintaining features and technology designed to streamline communications and contain costs throughout your organization.
Voalte develops smartphone solutions that simplify caregiver communication. Ranked number-one and named 2017 Category Leader in the Best in KLAS: Software & Services report for the Secure Communications Platform segment, Voalte is the only company to offer a comprehensive Mobile Communication Strategy that enables care teams inside and outside the hospital to access and exchange information securely.
Vocera empowers care teams through intelligent, real-time communication. We enable communication and coordination across the patient’s Healthcare experience. Vocera helps care team members reach the right person at the right time, on the right device, with the right information, in the right place, anywhere.
Health IT Outcomes is the premier information resource for today’s most pressing Health IT topics. Our mission is to provide healthcare providers with expert guidance on technology system selection, integration, project management, and change management.
Health IT Outcomes covers all technology solutions that impact the productivity, efficiency, patient care, and cash flow of a healthcare facility — from the latest electronic health record software (EHR), healthcare information exchange (HIE), healthcare information management Software (HIM), healthcare document management, healthcare business intelligence software, healthcare revenue cycle management software, point of care (POC) EMR (electronic medical record) and HIM (health information management) software to point-of-care solutions and medical imaging systems. The site features a comprehensive buyer's guide, daily health IT news updates on the latest technologies, contributed articles from leading healthcare industry analysts and vendors, and original success stories that highlight how leading healthcare facilities are implementing technology solutions with maximum return.
The long-anticipated Report on Improving Cybersecurity in the Healthcare Industry has been released by the HHS Healthcare Industry Cybersecurity Task Force, and with it comes clear, prescriptive recommendations on protecting your organization from the growing risk of cyber-attacks.
To protect PHI, healthcare organizations often build a system of usernames and complex passwords. But why are we still relying on usernames and passwords when solutions such as single sign-on (SSO) have a measurable benefit of giving time back to clinicians, which is everything in healthcare. That time saved –amounting to hours per week – can now be spent with patients, increasing both patient and clinician satisfaction.
UW Medicine’s Valley Medical Center dramatically improved patient outcomes after moving to a smartphone-based platform for clinical communication and alarm and alert notification.