Virtual doctor patient data Bridging The Digital Divide: Virtual Care Accessibility Options For Everyone

This month marks one year since COVID-19 mushroomed across the planet and changed everything. For healthcare providers, the pandemic has been a major disruption that led to in-office safety protocols and created a chilling effect as patients refrained from scheduling the care they needed. Medical practices across the country resorted to reducing their hours or temporarily shuttering their offices. For many in the healthcare business, the reduction in appointments and closures precipitated revenue shortfalls of as much as 50 percent.

  • New Communication Methods Can Help Ring In New Year Of Greater Patient Engagement

    Telehealth will continue to prove valuable, but it’s not enough. Though we’ve seen rapid adoption of telehealth platforms over the last year, our end goal is sustainable patient satisfaction. That means across the entire health interaction—not just at the point of care. To develop greater hospital-patient engagement, organizations need to view telehealth as only one piece of the entire puzzle.

  • COVID-19 And Physician Burnout: What Hospitals Can Do To Help

    The COVID-19 pandemic has intensified physician stress and burnout. Healthcare teams have had to adapt quickly to overcome new challenges and limitations to care delivery, often while operating with reduced financial and human resources. As providers grapple with patient surge and exposure mitigation, support of our physicians has never been more paramount.

  • Setting The Facts Straight: 3 Common Misconceptions When Applying Automation To The Revenue Cycle

    After an extremely difficult year – one where health systems now face losses projected to exceed $323 billion due to COVID-19 and as much as $200 billion in administrative waste as a result of revenue cycle inefficiencies – providers, now more than ever, are feeling enormous pressure to reduce costs and effectively manage finances. Many organizations are turning to automation technologies to navigate healthcare’s operational challenges and improve outcomes at a lower cost – however, many may be taking a misguided approach that is preventing them from reaching widespread efficacy and justifying the initial cost of investment.



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