EHR / EMR Case Studies & White Papers

  1. Integrating Epic’s EHR With SUNY Upstate Medical University’s Call Centers To Save Time And Enhance Patient Caller Experience
    7/24/2018

    SUNY Upstate Medical University wanted to improve their healthcare call center performance and reduce caller wait times, shorten the time spent on each call, lower the call center’s abandonment rates, and provide a better caller and patient experience.

  2. Indian Health Center Of Santa Clara Valley Finds Ethernet Solution The Perfect Antidote For Network Ailments
    4/25/2018
  3. The Modern Healthcare Storage Environment: How To Balance Storage Capacity, Performance, And Cost
    12/1/2017

    The need for efficient, reliable, and cost-effective storage solutions has never been greater. Healthcare providers are awash in data and as the amount of data healthcare users create continues to grow, so does the need for more robust security and better storage management.

  4. SCL Health Gives Time Back To Doctors With Simplified IT Experience
    11/3/2017

    As a $2.5 billion nonprofit healthcare network with 11 hospitals, 210 physician clinics, and home and hospice services throughout Colorado, Kansas and Montana, SCL Health supports more than 20,000 associates, physicians, clinical staff, students, contractors and consultants. This means that at any given moment, there are thousands of people who depend on the SCL Health IT network to access patient records, care for patients using an electronic medical record, and schedule and coordinate appointments. Since 2005, SCL Health has been in a strategic partnership with Citrix to facilitate and streamline its IT processes by simplifying how associates access data and systems so they can ultimately focus more time on patients.

  5. Journey To Value: The State Of Value Based Reimbursement
    9/18/2017

    Value-Based Payment Hits The Tipping Point: Second in a series of national research studies on healthcare’s transition from volume to value.

  6. Reinventing Claims Payment For A Value Based World
    9/18/2017

    The U.S. healthcare industry’s claims-payment system is frustrating to providers, payers, and patients alike. Inefficiency and a systemwide tendency for error wastes precious resources, worsens miscommunication and mistrust among all stakeholders, and inhibits the ability to transition to value-based approaches that achieve better outcomes. We need to rethink our industry’s disjointed and siloed approach in order to solve a very integrated problem.

  7. Deliver Fast, Secure Authentication And Virtual Desktop Access To Optimize Epic Workflows
    7/31/2017

    Metro Health’s motto is “expert care, made easy,” which the IT staff adopted for its approach to information technology. In an effort to provide higher quality and consistency of care across its network, Metro Health implemented an electronic health records system from Epic to provide EHR access from the hospital, neighborhood outpatient centers, and participating physicians.

  8. Healthcare Organizations Tell All: Desktop Virtualization Adoption Trends Explained
    7/31/2017

    For years, Imprivata has worked with – and learned from – our virtualization partners and hospital organizations around the world. And together, over the last five years, we have predicted that healthcare organizations would continue to adopt virtual desktop infrastructure (VDI).

  9. Virtualization And SSO Removes Technology Overhead From Clinical Workflows
    7/31/2017

    Moffitt Cancer Center, the no. 6 cancer hospital in the nation based on U.S. News & World Report, is a 206-bed facility located in Tampa, Florida. Moffitt, like any other busy clinical environment, is always looking to improve the clinical workflows of care providers. They were particularly interested in saving clinicians’ time, and allowing care providers to focus less on technology and more on patients. That’s why John McFarland, Director of IT Business Management, and his team initiated a comprehensive implementation of virtual desktop infrastructure (VDI) and single sign-on (SSO).

  10. The Point Of Care Ecosystem – 4 Benefits Of A Fully Connected Outpatient Experience
    2/6/2017

    This white paper from Midmark is the first in a series that defines the outpatient point of care ecosystem and examines how the key components that comprise it – such as interpersonal communication, patient education, patient and family conveyance, vitals acquisition, wait times, patientcaregiver interaction, and even data collection and documentation – have an impact on the patient experience.