Secure Messaging Case Studies & White Papers
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12 Ways Secure Texting Is Used In Healthcare
11/3/2014
With 87 percent of healthcare professionals using their smartphones in the workplace, several organizations have turned to secure texting to streamline conversations around patients while managing compliance risks. Texting fosters a collaborative environment by enabling users to quickly communicate with staff and coordinate with other departments and eradicating the need for multiple devices and tedious communication channels, but secure texting goes beyond the basics. It offers a HIPAA compliant way to communicate and gives staff instant and secure access to x-rays, patient files, and laboratory data directly to their mobile devices, helping to promote collaboration between all departments. By using a private, secure texting network doctors, nurses, and staff can safely send and receive secure images, files and PHI on the fly, and streamline conversations around patients. The results – shortened response times, less emails and phone tag, improved workflows, and more importantly, enhanced patient care. The infographic below shows 12 ways healthcare organizations are using secure texting in their daily workflows.
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Automate Your Way To A More Efficient Practice — And Happier Patients
10/23/2014
Take a glance into your waiting room. Odds are, you will find that the stacks of magazines and educational brochures you keep on the tables are going largely untouched. rather, your patients are engaged with their smart phones, electronic tablets, or even laptop computers.
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Moving To A New Level Of Efficiency And Engagement Through Automation
10/23/2014
Here’s the simple, modern- day truth for physicians running a busy practice — you can’t do it all . The reality is that turbo-charged advancements in technology, combined with ever-increasing regulations and rising patient expectations, have forever changed health care.
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Bridging The Gap Between Wearables And Analytics
9/23/2014
Wearables and apps are enticing for patients who want to improve their health, and now companies like Validic are taking the information apps collect and turning it into actionable data for providers.
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New Standard Of Interoperability Improves The Quality Of Care
9/9/2014
A 2012 Pew Research study revealed that every seven out of ten U.S. adults track their health data (and a growing number are using digital health apps and devices); yet, only one in ten share that data with a clinician. This begs the question: in a world where consumers are compelled to share everything from thoughts on celebrity gossip to well-orchestrated videos of themselves being doused with buckets of ice water, do we actually have a sharing problem? Clearly not. What we have is a data access problem.
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HIPAA-Compliant Texting Rollout Connects Care Team Staff
8/27/2014
With an entire network of medical offices, physicians, care providers, and nurses, NAMM California was experiencing significant communication delays, particularly between their hospitalists, case managers, medical directors and nurses. Staff was using basic SMS to text colleagues with patient updates and instructions, but knew they tried to be discrete as possible when discussing patients as it could risk PHI and result in a HIPAA violation.
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Communication Tools Converged To One Platform With Text Implementation
8/27/2014
For over 65 years, MHG has been dedicated to providing a wide range of health and wellness services to their community. With more than 1,000 employees consisting of physicians, care providers, nurses and part-time staff; MHG needed a fast and HIPAA compliant way to communicate. Nurses were relying on paging and their answering service to contact doctors directly, but had trouble reaching their contacts via these communication channels. Response times were lagging around 3-4 hours and causing severe communication delays.
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10 Questions To Ask Before Selecting A Text Messaging Solution
8/27/2014
Evaluating secure text messaging solutions can be a time-consuming and confusing process for healthcare organizations, especially with restrictive compliance regulations in place. Once you have realized the need for a secure texting solution, the research, evaluation and selection process could be long and unorganized without the necessary tools or understanding of what your ideal solution would be. That is why TigerText has compiled the Top 10 Questions to Ask Before Selecting a Secure Text Messaging Solution, allowing you to simplify the selection process and more easily identify what you need from your secure texting vendor.
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Boost Your HCAHPS With Secure Texting
7/30/2014
Secure texting allows you to instantly communicate with your coworkers and enhance your day-to-day workflows. Secure texting gives you the ability to quickly notify a clinician and confirm delivery of your messages, allowing you to spend more time with your patients and ultimately enhance patient care and satisfaction.
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What The Transition To Stage II Meaningful Use Means To You
7/30/2014
A certified EHR is not enough anymore. Eligible Professionals and Hospitals must now follow the new Meaningful Use laws established to protect patients’ medical records. With the ability to share private documents quickly and easily, medical professionals must take extra precaution to ensure that these documents do not fall into the wrong hands.