Case Study

Communication Tools Converged To One Platform With Text Implementation

Source: TigerText

For over 65 years, MHG has been dedicated to providing a wide range of health and wellness services to their community. With more than 1,000 employees consisting of physicians, care providers, nurses and part-time staff; MHG needed a fast and HIPAA compliant way to communicate. Nurses were relying on paging and their answering service to contact doctors directly, but had trouble reaching their contacts via these communication channels. Response times were lagging around 3-4 hours and causing severe communication delays.

MHG needed a more efficient way to communicate patient health updates and other sensitive information in a HIPAA compliant manner. They wanted a secure messaging solution that would be easy to implement and enable them to...

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