FEATURED CONTENT

• Cost Transparency Is Not Enough — Engagement Is Critical

  6/21/2016

  It’s more imperative than ever for health plans and employers to offer not only cost transparency tools, but support them with proactive engagement. Engagement is key to driving utilization of cost transparency and provider search and, thus, cost savings. Recently, the Journal of the American Medical Association did a study on cost transparency and its results. They found that, rather than helping members spend less and save, health spending actually increased for the member populations. The word that was not mentioned? Engagement.

• A Shift In Measuring 'True' Provider Performance: Metrics & Actions To Improve Outcomes

  10/9/2018

  Measuring provider performance is complex. The analytics required to produce valid and reliable metrics is challenging. Using those metrics to make a tangible impact on outcomes is even harder.

• The Data Proves It: First Case Starts And Turnover Time Are Not Your Best Metrics

  6/13/2017

  As a perioperative business manager for almost a decade, I’ve seen dozens of operating room efficiency improvement projects and benchmarks that focus heavily on first case delays and turnover times.

• Key Considerations For Organizations To Stabilize Operations In Uncertain Times

  6/8/2020

  In the years ahead, when we have time, and the benefit of hindsight - to look back on healthcare’s response to the COVID pandemic, will we see it as a scramble to meet unexpected demands or will it be a windfall that unlocks the regulatory and technological needs our industry has been requesting for some time?

• Greater Efficiency Can Solve The Physician Shortage Problem

  10/30/2015

  The Association of American Medical Colleges (AAMC) warns the U.S. will have a shortfall of about 130,000 physicians by 2025. Many healthcare leaders are urgently calling for a nationwide effort to recruit and educate doctors as it takes a minimum of seven years to fully train a physician. But there’s another way to solve the problem: increase physician efficiency and capacity. By Tom Cox, CEO, MyHealthDirect

• Is It Time To Get Away From The Idea Of “Patient Experience”?

  11/5/2020

  For the last 20 years, the healthcare industry has been slowly shifting from fee-for-service to value-based care. We’ve seen the advent of the triple aim, the quadruple aim, pay-for-performance, and ACOs. All of this in an attempt to move from paying for healthcare based on quantity to paying for quality and outcomes. In the meantime, we’ve also seen a rise in consumerism and a focus on patient experience. And we tie those to the goals of value-based care. But the very word experience suggests we are still thinking about healthcare as episodic, and episodic care is susceptible to massive disruptions like those we’ve seen with COVID-19.