FEATURED CONTENT

• Streamlining The Patient Intake Process With An Automated Mobile-First Contact Strategy

  9/25/2017

  The waiting room is full, there is a line forming in front of the scheduling desk, new patient information has to be collected, patients’ records must be updated, and appointments need to be rescheduled. By Ken Saitow, president and CEO, CareWire

• The BYOD Rx

  5/29/2013

  5 Tips For Addressing Risk, Security and Privacy Considerations for BYOD in Healthcare

• Top Trends In Digital Health For 2019

  12/20/2018

  Last year was the year of the consumer, and there’s no sign of a change any time soon. Consumers increasingly value experience over product, and have come to expect personalized, targeted experiences — radically shifting the focus of the business marketplace. The healthcare landscape is no exception to this shift: it is increasingly driven by the needs and desires of patients. But innovations in digital health look different from those in DTC technology and as technology becomes more sophisticated, however, concerns are being mitigated. And as consumer demand continues to dominate the marketplace, the healthcare industry — supported by the policy makers — is increasingly on board with tech innovation. Here are some things to look out for in the coming year.

• Before You Hit Send: Ensuring HIPAA Compliant Email Transmissions From Your Practice

  10/31/2017

  Compliance with the Health Insurance Portability and Accountability Act — or HIPAA — often keeps doctors, dentists and other healthcare professionals up at night. Yet, since the healthcare profession requires an intense study and concentration, it’s no wonder that there is not a lot of mindshare devoted to learning the minutiae inside a dense rulebook filled with a complex set of regulations.

• What Hospitals Can Learn From Amazon, Southwest Airlines And Disney

  7/28/2017

  Achieving operational efficiency is as important to a hospital’s mission of providing the best care to the most people as it is to for-profit, customer-centric service organizations. Southwest Airlines, Amazon, and Walt Disney theme parks may seem as far removed from healthcare as one can imagine but, operationally, the tools, motivations, and management processes they incorporate are similar and have proven effective when applied to healthcare. Yet, even at some of the best-run hospitals, just a few understand and fully leverage these tools and procedures to optimize their operations.

• Understanding And Embracing The Future Of Work

  2/13/2019

  There are four dimensions of the future of work. Often interpreted as an end-state, the Future of Work is a transformational mindset and approach to enable the value-driven outcomes your business depends on. To approach business transformations holistically, leaders need to view them through four critical dimensions.