Last month, I moderated a panel discussion at AIIM Expo 2010 (a leading information management trade show) on the value of electronic document management in the healthcare industry. Document imaging and management technologies are relatively mature, but many healthcare facilities are still largely paper-based. Moreover, many believe that simply implementing EMR or EHR packages (initiatives in which most hospitals are currently engaged due to ARRA [The American Recovery and Reinvestment Act]) is all that’s required to decrease their dependency on paper. This misconception is why I felt this topic was such an important one to tackle at a venue like the AIIM Expo. My panelists included executives from document scanner manufacturers, traditional document imaging and management software houses, records management companies, and business process outsourcing firms. Each provided different, and compelling, reasons for why basic electronic document management systems and services are invaluable to the entire healthcare enterprise.