Feature Content

  1. How To Address Consumerism Trends And Boost Patient Reimbursement

    Consumerism has been driving industry improvements for many years, but its impact on hospitals and health systems remains fairly new. Patients with high deductible health plans (HDHPs) continues to rise. Ten or so years ago, only 55 percent of plans even had a deductible.

  2. Judging The Price Of Medical Billing Services

    This article explains the four models for pricing of medical billing services and the things healthcare organizations need to consider in evaluating the price.

  3. Put Away The Checkbook, It’s Time To Pay The Doctor Online

    When was the last time you used a check to pay for anything? I can’t remember the last time I used a paper check. Was it five or 10 years ago? I’m not entirely sure. But one place checks are still in use is at your doctor’s office. And it has to stop. Really. What was once a convenient payment method is now antiquated and should be retired as digital payments have become ubiquitous and secure.

  4. Healthcare Is Catching Up To Modern Consumerism — Is Your Organization Ready?

    Over the past decade, the patient payment experience in healthcare has changed drastically, often at the cost of the patient experience. If a patient was insured, going to the doctor meant paying a $20 to $50 copay, with the insurance company handling the rest. Providers had the option to then collect the copay or just as easily write off that $50.

  5. 5 Health IT Trends To Watch For In 2018

    More of the same and plenty of the new are on tap for health IT in 2018. Here are five trends to watch as the year unfolds.

  6. Why Healthcare Should Provide Treatment Cost Information

    As part of revenue cycle management, patient financials — the ability to discuss treatment costs at the time of service and helping patients understand why visits cost what they do — is crucial and a growing challenge in healthcare IT. Savvy healthcare consumers are demanding more information about all aspects of their medical care and are especially interested in obtaining up-front information about costs in an effort to mitigate increasing premiums and high deductibles.

  7. Choosing The Right Payment Mix For Your Practice

    When it comes to money management, most physicians refrain from hiding their money under a mattress and instead take advantage of various financial options that balance easy availability and long-term return on investment and which streamline their daily routine.

  8. The Total Cost Of Not Managing Outsourced Vendors

    Before high-deductible health plans and the expansion of IRS and CFPB engagement in patient finance, managing uninsured accounts and patients with responsibility after insurance was relatively straightforward.

  9. How Online Tools Increase Patient Retention

    If patients aren’t satisfied with their provider all it takes is a quick online search to find another one. How can providers work to proactively combat these high attrition rates? Not surprisingly, the top items on patients’ wish lists for the ideal doctor are greater connectivity and convenience through online tools — both things that are easy for a practice to implement using patient relationship management (PRM) solutions. By Jim Higgins, CEO and founder, Solutionreach

  10. Overcoming Roadblocks To Rollouts — Best Practices For Implementing New Revenue Cycle Management Solutions

    Health IT solutions are developing at an increasingly rapid pace. New applications and systems have helped streamline many administrative processes, particularly as they relate to revenue cycle management (RCM). By Eric Bertelson, Manager of Professional Services at Ingenious Med