News | August 6, 2014

ZeOmega Aims To Reduce Readmissions, Lower Healthcare Costs And Improve Patient Experience With Jiva 5.6 Population Health Management Solution

Enhanced platform’s MTM, patient registries, dashboards and advanced analytics support better care transitions, help healthcare organizations proactively manage patients at risk for readmissions

ZeOmega Inc., recently announced the release of its Jiva 5.6 population health management solution with major enhancements that include advanced analytics, patient registries, dashboards, medication therapy management (MTM) and other data-sharing tools. The enhancements in the latest release are designed to reduce admissions, lower healthcare costs and improve the patient experience by helping healthcare organizations proactively identify and engage with patients most at risk for hospitalization.

In particular, Jiva’s dashboards and patient registries will help organizations proactively achieve compliance with accountable care organizations (ACOs), CMS and other performance guidelines for improved care transitions and maximum reimbursement while supporting the best patient experience possible. The integration of medication therapy management (MTM) into Jiva’s overall patient care management process will help reduce avoidable and costly medication-related readmissions and emergency room visits. In addition, Jiva’s enhanced data sharing infrastructure enables clients to more seamlessly share data between Jiva and disparate clinical, administrative and financial systems in the healthcare ecosystem by using Jiva’s public application program interface (API).

“We have long envisioned the need for payers and providers to work together in care management to achieve the common goal of better patient health, and that fact drove many of the enhancements in Jiva 5.6,” said Nandini Rangaswamy, executive vice president and chief strategy officer at ZeOmega. “We continually evolve our Jiva platform so that it delivers powerful yet easy-to-use tools that help facilitate collaboration, especially as it relates to effective care transitions and improving the population’s overall health.”

Jiva 5.6 also includes advances such as predictive analytics around risk for hospitalization, fully integrating medication therapy management with care management, and performance dashboards for proactive management of quality initiatives. The enhanced platform also enables patient self-assessments, which gives care coordinators better, real-time data that drives the level of patient engagement needed to achieve optimal outcomes.

Jiva 5.6 drives deeper patient engagement by presenting more complete data about patients. For example, instead of only indicating a patient’s medication non-compliance, the rules and protocols in Jiva 5.6 identifies patients at risk for medication-related adverse events, empowers care teams to precisely understand the issues a patient is having with their medications, such as potential drug-drug interactions, or why a patient isn’t taking their medications and what can be done to get that patient back on a medication plan that will optimize their clinical goals of therapy.

While many enhancements were made in Jiva 5.6, highlights include

  • Expanded patient registry to identify and stratify patients most at risk for hospitalization
  • Improved identification of population members at risk for high-cost care so they can benefit from care management
  • Team-based interactive tools for new care management models that are closer to the patient
  • Broadly integrated medication therapy management that shares data across traditional care silos
  • Dashboards for Clinical Quality Measures so health plans can optimize Star ratings, and ACOs maximize their Medicare Shared Savings Program

As a highly scalable, flexible and modular solution, Jiva is designed to benefit virtually any healthcare organization, from health plans to hospital systems and accountable care organizations. In addition to being an agile and flexible solution, Jiva 5.6 has broadened its support of communications that come with the consumerization of healthcare; this includes social media, texting, and mobility features that support care coordinators working outside the office and even within the care setting.

“To truly improve the patient experience, reduce healthcare costs and improve population health, the technology and data-sharing tools care teams need must be aligned with where the industry is going, and we believe that Jiva 5.6 is at the forefront of that course,” Ms. Rangaswamy concluded. “Whether it’s enabling mobility for care coordinators or delivering communication tools that patients expect as consumers of healthcare, Jiva will continue to evolve so care teams and patients together become more engaged in the care management process, which will lead to a healthier population and more affordable healthcare.”

About ZeOmega
ZeOmega’s powerful population health management platform delivers high-value, strategic solutions enabling payers and care-delivery organizations to improve individual health and provider performance. With deep domain expertise and a comprehensive understanding of complex population health challenges, ZeOmega serves as a “true-north” partner for clients—offering flexible deployment and delivery models that leverage an innovative platform designed to integrate workflow, analytics, content and communication capabilities. By consistently meeting customer expectations and project benchmarks, ZeOmega has earned a sterling reputation in the industry for responsiveness and reliability. For more information, visit

Source: ZeOmega