Care coordination is the “it” word in health care today – it’s a new job title, a new care collaboration, and delivery paradigm – and it even encompasses the idea of travel and hospitality services, depending on who you’re asking. The problem, however, is too many people are interpreting the idea of care coordination only as it relates to moving patients between different points of care within the health ecosystem. What is missing from the dialogue is any discussion about how the business of health care happens. By Bill Reid, SVP of Product Management and Partnerships, SCI Solutions