Magazine Article | July 25, 2014

Where Does IT Hurt?

Source: Health IT Outcomes
ken congdon

By Ken Congdon

CIOs from four major health systems list their biggest pain points and outline their strategies to overcome these challenges.

It’s not easy being a healthcare CIO, particularly in today’s volatile landscape. Ever since the HITECH (Health Information Technology for Economic and Clinical Health) Act was passed in 2009, the demands placed on healthcare CIOs have increased exponentially, and stress levels have elevated in turn. Modern-day CIOs face a plethora of unprecedented IT and organizational challenges. In many ways, they are learning as they go, striving to develop successful strategies and systems to improve patient and business outcomes in the brave new world of healthcare. I recently interviewed the CIOs from four leading health systems — Georgia Regents Health System, Inspira Health Network, Memorial Hospital, and Southern Illinois Healthcare (SIH) — to gain insight into the challenges that keep them up at night and the strategies they’re deploying to address these issues.