Western Maryland Health System Expands Use Of Versus RTLS To Enhance Staff Safety
Visibility™ Staff Assist Solution Deployed in Behavioral Health Unit
(Traverse City, Michigan) — Western Maryland Health System (WMHS) has recently expanded use of its Real-time Locating System (RTLS) from Versus Technology, Inc., using their existing sensory network to implement the Visibility™ Staff Assist solution. Deployed in WMHS’ Behavioral Health Unit, Staff Assist provides a mobile, location-aware call button for caregivers.
According to the U.S. Department of Justice’s National Crime Victimization Survey conducted 2005 to 2009, mental health occupations had one of the highest rates of workplace violence, second only to law enforcement. A 2011 survey by the Emergency Nurses Association found panic buttons to be one of the only environmental measures associated with a lower rate of workplace violence in healthcare.
Because WMHS is committed to enhancing the safety of its staff, the hospital sought to improve safety protocols for behavioral health workers. They selected Versus’ Staff Assist solution because it could easily be added to their existing RTLS network, says Jeffery D. O’Neal, LCPC, the systems director for WMHS’ Behavioral and Occupational Health Services department.
WMHS, located in Cumberland, Md., has been using Versus’ RTLS since 2009 for asset tracking, patient tracking and egress control. By leveraging the existing RTLS sensory network in the Behavioral Health Unit, implementation of Staff Assist involved only installing software and providing Versus Clearview™ Badges, equipped with call buttons, to staff members.
“We saw an opportunity to expand the Versus system using the same sensors,” explains O’Neal. “By providing badges to our staff, if they find themselves in a precarious situation with an aggressive or threatening patient, they are able to push the button on the badge and trigger what we call a ‘code green,’ or a crisis response team.”
When a badge button is pressed, the Staff Assist software sends a pop-up alert showing both the staff member’s name and location to workstations in the facility’s call center, as well as to the nurse’s station and Ascom phones. The person’s current location is also highlighted on Versus’ Enterprise View™ Floorplan, which displays a map of the unit. Call Center workers then call the code, knowing both the name and exact location of the staff member in crisis.
O’Neal says the mobile panic button provided by Staff Assist is an improvement over previous safety protocols. “Staff would have to use their portable telephone to call a code,” he says, “which they may not have been able to do if they were being attacked by a client.”
Staff members in WMHS’ Behavioral Health Unit feel the system has not only improved safety, but also morale. “Working in the behavioral health unit can be stressful,” says Vicki Svensson, RN, nurse manager. “Knowing that our hospital places priority on our safety, and gives us a way to call for help, really helps ease our minds as we care for our patients.”
The success WMHS experienced in improving patient safety with Versus’ RTLS led them to consider the Staff Assist solution. “The thing that has impressed me the most is how accurate the system is,” O’Neal says. “We’ve had patients who have tried leaving the behavioral health unit, and using Versus [for egress alerts], we’re always able to get the patient right in the main hall. We have not had any elopements from our unit since we started using Versus. From a safety perspective, that’s huge.”
By utilizing the same network for multiple applications — asset tracking, patient tracking, egress control, and now Staff Assist — WMHS significantly lowers the total cost of ownership for their RTLS.
As a bonus, Staff Assist was paid for with a patient safety grant. “Our health system had already made a commitment to support the expansion of the Versus system, but it being paid for by a grant was great,” O’Neal says.
Life Safety Solutions Integrators, a Certified Versus System Integrator located in Timonium, Md., installed and provides ongoing support for the Versus sensory network.
About Western Maryland Health System
The Western Maryland Health System (WMHS) in Cumberland provides a wide range of healthcare services along the continuum of care for residents in Allegany and Garrett Counties in Maryland and surrounding counties in West Virginia and Pennsylvania. WMHS includes the Western Maryland Regional Medical Center, a 275-bed facility that opened in November 2009. Other components include a nursing home, outpatient diagnostic centers, and a network of urgent care clinics, primary care centers and physician practices. www.wmhs.com
About Life Safety Solutions Integrators
Life Safety Solutions Integrators is a solutions provider of low-voltage electronics and life safety systems for government, education, healthcare and business in the Greater Washington D.C., Northern Virginia and Maryland areas. Since 1978, LSSI has been engineering, installing and maintaining fire alarms, intercoms, security systems, nurse call systems and much more. Learn more at www.lifesafetysystems-lss.com.
About Versus Technology, Inc.
Established in 1988, Versus Technology, Inc. specializes in real-time location systems (RTLS) for healthcare. Used by more than 700 hospitals for enterprise patient tracking, bed management, asset tracking, and nurse call automation, Versus improves patient flow and documentation of caregiver and patient interactions, while enhancing communication and efficiency. Exclusively endorsed by the American Hospital Association, the Versus infrared (IR) and Active RFID solution is responsible for clinical-grade location and automation at a number of hospitals, clinics and long-term care facilities worldwide. To learn more about Versus Technology, Inc. (Pink Sheets: VSTI.PK), our technology and client successes, visit versustech.com and view our RTLS Demo.
Safe Harbor Provision
This release may include forward-looking statements which “bespeak caution,” and which are subject to risks and uncertainties that could cause actual results to differ materially from the forward-looking statements. The statements are made only as of the date of this release, and the Company undertakes no obligation to update them to reflect subsequent events or circumstances.