Small and Medium Enterprises add up to a significant percentage of the new private sector companies all over the world. Over the years, the enterprises belonging of this sector that have stood out and emerged as leaders in world economy have had atleast 2 things in common - relentless focus on the fundamentals of their businesses and an uncanny knack for identifying and riding on a market/technological wave. Meanwhile there is another common thread that connects them all, and has been witnessing an expo- nentially rise in its relevance - information technology as an enabling factor. Given its need and dependency, it now seems to be very much in the interest of these enterprises to figure out the ‘hows’ of leveraging it to the hilt; not only for existence but also for developing the competitive advantages.
Thus, not surprisingly, one of the first questions that gets discussed in any SME nowadays is: “How do we meet the software needs of the company?”