The Big 4: Top Considerations In Choosing A VoIP Provider

As organizations look for new ways to reduce telecommunications costs, they are turning to voice over IP (VoIP)—a market- proven technology that uses the Internet to carry voice data. Increasingly, small and mid-size businesses (SMBs) are choosing converged voice and data offerings, which transport both voice and data traffic on the same core network. When considering a plethora of services available from a multitude of providers, there is often no clear answer to a question that is of paramount importance: “What should I consider when shopping for a VoIP provider?”

This brief whitepaper provides best-practice guidance for SMBs considering a transition first to VoiP and then to fully converged services. For more information on the benefits of VoIP and converged voice/data services, please refer to the “Why VoIP? Cost Savings and a Platform for Future Growth” tutorial at the end of this paper.