Case Study

Sutter Health Saves Time And Improves Patient Care With Automation Solution

Source: Bottomline Technologies

This case study takes a look at Sutter Health, a medical network of 30+ hospitals throughout Northern California. Sutter recently migrated to Epic® Prelude® (for inpatient systems) which presented new limitations on their ability to create forms. Many forms Sutter Health Affiliates used were different and/or complex and required special customizations for specific types of services. Sutter also needed to be in compliance with new state laws regarding language translation for patient forms.

Sutter performed a systems evaluation and chose Bottomline Technologies, a long-time trusted partner, to provide a fully epic-integrated automation solution. The goals outlined for this solution were:

  • Gain cost-savings and efficiencies
  • Standardize forms process across all affiliates
  • Improve patient care by simplifying forms process
  • Help support a true Electronic Health Record by producing forms in electronic format for CMS storage
  • Provide a solution that complies with the state of California's foreign language requirements
  • Support "green" initiative to reduce paper usage (while saving costs)

To read more about the solution provided for Sutter and the results of the implementation, download this case study now.

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