News | March 14, 2012

St. Jude Medical Center Chooses PerfectServe


First St. Joseph Health System hospital to provide more coordinated care for patients with leading information delivery platform

St. Jude Medical Center, a 384-bed hospital in Fullerton, Calif., and member of St. Joseph Health System, recently selected PerfectServe's intelligent clinical communication platform to standardize communications between physicians and nursing, pharmacy and ancillary teams.

St. Jude Medical center is one of Southern California's most respected and technologically advanced hospitals and is PerfectServe's first deployment with the 14-hospital St. Joseph Health System.

"We chose PerfectServe because it's proven to increase physician satisfaction, improve care coordination, and recover valuable nursing time," said Michael Marino, DO, chief medical officer at St. Jude Medical Center. "PerfectServe will give more than 700 physicians on our medical staff the flexibility to better manage medical communications according to each physician's highly complex workflow, schedules, and preferences. No other service could meet our current and future needs to directly connect our physicians and clinicians."

PerfectServe will enable a single, standardized process for staff at St. Jude Medical Center to quickly connect with physicians across the continuum of care. This will allow information to route faster, with greater accuracy, reliability and safety resulting in fewer communication breakdowns.

"We are excited to be launching our clinical communication and information delivery platform in our fourth hospital in California," said Terry Edwards, PerfectServe chief executive officer. "Once the platform is deployed at St. Jude Medical Center, front-line staff will enjoy a single, standardized way to easily contact any member of the medical staff, resulting in enhanced clinical integration and physician alignment."

About PerfectServe
Advancing care coordination across the continuum, PerfectServe's intelligent clinical communication platform makes it easy to connect clinicians — and push relevant clinical information — to the right physician at the right time, in the precise way each physician wishes to be reached. Based in Knoxville, Tenn., PerfectServe processes more than 35 million transactions annually, connecting more than 20,000 physicians in health systems and medical practices across 154 markets in the United States. For more information, visit

SOURCE: PerfectServe