News | May 1, 2017

Southwest Urgent Care Conference Provides Administrators And Physicians With Specific Training Tools To Enhance Practices

Two-day conference offers personalized expertise for urgent care professionals, provides CME credits sponsored by Memorial Hermann Health System

Urgent care owners, administrators and leaders, along with providers, MDs, DOs, PAs, and NPs are encouraged to attend the Southwest Urgent Care Conference May 24 – 25, 2017, at the Westin Galleria Tower in Houston. Attendees will participate in interactive sessions led by urgent care experts from the Southwest’s leading health networks and can earn up to 7 AMA PRA Category 1 Credits by participating in clinical tracks sponsored by Memorial Hermann Health System which is accredited by the Texas Medical Association. Registration for the conference is available now online at at rate of $500 per attendee.

In response to the dramatic growth of the urgent care industry and the limited availability of learning opportunities, the Southwest Urgent Care Conference was created to bring national urgent care expertise to the Southwest region and engage providers and leaders to improve clinical quality, access and patient satisfaction. Attendees will acquire valuable, focused insight about how to make practices run more efficiently and profitably for long-term viability and growth.

“This conference provides an interactive platform for healthcare professionals to gain insights from urgent care experts in the latest developments in this fast-growing industry,” said Alan Ayers, MBA, MAcc, a featured guest speaker at the event.

The two-day conference will feature two valuable education tracks, Clinical and Leadership, presented by administrators and physicians from some of the nation’s leading organizations including Memorial Hermann Medical Group, Texas Children’s Hospital, Synergy Radiology Associates, among many others.

About Clinical Track:
Providers, MDs, DOs, PAs and NPs currently working in urgent care or interested in urgent care but currently working in another specialty, and pediatrics, internal medicine, emergency medicine and family physicians should attend this track. Presentation topics include:

  • Concussion Evaluation and Management in Urgent Care
  • Radiology in the Urgent Care Arena
  • Urgent Care Pharmacology, Toxicology and the Opioid Epidemic
  • Antibiotic Stewardship
  • Why Pediatric Urgent Care: A Potpourri of Lessons Learned
  • Pediatric Abdominal Pain

Upon completion of the clinical track, participants should be able to more effectively evaluate and treat specific urgent care diagnoses for better patient outcomes, plan and implement changes to improve urgent care patient satisfaction and develop strategies for improving urgent care access.

About Leadership Track:
Urgent care owners, operators, and administrative staff should attend this track. Presentation topics include:

  • MACRA/MIPS Update
  • Trends in Urgent Care
  • Urgent Care Staffing: Preventing Attritions and Encouraging Retention
  • The One Metric for Cultivating Patient Loyalty and Spurring Word-of-Mouth
  • Billing, Contracting and Credentialing

The leadership track will provide valuable insights on building a differentiated urgent care operating model that spurs repeat visits and positive word-of-mouth by serving patients quickly and courteously, utilizing technology to drive throughput and communication, integrating with health systems and community providers, and by optimizing revenue cycle management processes.

For more information about the Southwest Urgent Care Conference or to register, visit

SOURCE: The Southwest Urgent Care Conference