Case Study: Citizens Memorial Healthcare

To deliver timely, effective treatment to patients, modern hospitals must process documents quickly. At many facilities, millions of pieces of paper hamper productivity and make the provision of quality care almost impossible.

ImageNow document management, imaging and workflow helps Citizens Memorial Healthcare (CMH) deliver exemplary medical services to patients at its main hospital and 12 other care sites by giving employees instant access to the documents they need to complete daily tasks.

The Challenges

• Reduce delays caused by searching for paper files.
• Care providers at multiple facilities need to view information simultaneously
• Need an application that is deployed quickly
• Paper-based processes slow accounting tasks