Brochure: Release Of Information

Manually processing release of information (ROI) requests and the documents they require delays service to patients, insurance companies, legal practices and other requestors. You also face slowdowns with ROI billing and impediments to staff productivity.

We've got a better way — the Perceptive Software solution for release of information. Taking advantage of ImageNow document management, imaging, workflow and our other ECM technology, the solution helps you simplify every stage of the ROI process, from receiving requests to issuing chart components and the associated billing statements.

Now, your hospital can capture incoming requests and route them to ROI clerks for immediate attention. Instead of manually entering data, you can pull requestor and patient data from databases and apply this automatically to the request. Collect required patient content simply by selecting a date range or other criteria. With a list of these documents presented for review, all you need to do is select the appropriate documents and automatically output the content to the chosen format, such as CD, print, e-mail and fax. As a result, your HIM team can:

• Capture and route ROI requests for immediate processing by ROI clerks
• Speed fulfillment of ROI requests by eliminating manual steps
• Simplify ROI billing
• Improve the productivity of ROI clerks
• Enhance the tracking of ROI requests with powerful reporting features