Case Study: Wandsworth Primary Care Trust

Wandsworth Primary Care Trust (PCT) is responsible for improving the health of the people living in a large area of south-west London, and has to meet a large number of government-led performance targets. Data shows that it was struggling to hit targets in child vaccination, but the team at Wandsworth PCT knew that the data wasn't revealing the true performance picture. After meeting with Microsoft and IT consultants 21C, the organisation gave the go-ahead for a new system to speed up the data aggregation process, and support better collaborative working. Due to Microsoft® software, the figures are now more accurate, showing that the PCT increased reported levels of immunisation by 5 per cent—bettering the last reporting quarter. What's more, new levels of collaboration are helping to increase the uptake of measles, mumps, and rubella vaccinations.