Case Study: Major New York Hospital Improves Efficiency And Patient Care With Document Scanning

For many hospitals across the country, it's not uncommon for doctors to scurry down the halls frustrated and impatient—and rightfully so—in search of missing patient files. All the while, patients sit in exam rooms growing more irritated by the minute. Then, when the file is finally located, it might be missing information necessary to make the most accurate diagnosis and treatment.

But today, for one New York hospital, that's no longer the case.

With the help of microMEDIA Imaging Systems Inc., the hospital continues to successfully convert its film and paper records and charts for its pediatric unit, OBGYN unit, World Trade Center unit for 9/11 victims and 5 off-site community clinics. To the benefit of doctors, staff and patients alike, these units are now becoming more efficient and cost-effective thanks to the new document scanning approach.

But at the end of the day, the hospital's ability to improve patient care and safety is perhaps the greatest achievement of the document scanning system. "Doctors need charts on their desks when patients come in, and not ones with missing information," Banks says. "Giving proper medical attention to patients is what this is all about."