Case Study: Following A Devastating Fire, SmartSearch Helped A Medical Billing Company Rise Up From The Ashes And Opened The Door To A More Efficient And Profitable Future

By Square 9 Softworks

Documents are truly the lifeblood of many information-intensive businesses. For these companies, managing documents electronically can be a lifesaving business practice, as a prominent Maine medical billing company discovered—quite by accident.

After a fire destroyed the offices of Medical Reimbursement Services and many of its medical records were severely water-damaged, including those it was storing on behalf of clients, the company realized it needed to find a more secure way to retain documents. Affordable, easy to use and extremely reliable, SmartSearch is enabling the company to manage these critical records safely and is helping to streamline its business operations. "Our business helps our customers save people's lives," said Tanerillo. "After the fire, SmartSearch came to our rescue. While devastating, the fire we survived opened up a whole new world of opportunities by introducing us to SmartSearch and other advanced technologies."