Secure Mobile Technology Replaces Overhead Paging At Reading Health System

By Katie Wike, Contributing Writer

Thanks to quick and quiet mobile apps and devices, doctors and nurses are now in constant contact without interfering with patient care.

Keeping staff in contact with each other had become a real challenge at Reading Health System. Even if they were in the same facility, doctors and nurses struggled to communicate with each other using landlines and overhead paging systems.

Reading Health System in Pennsylvania includes not only Reading Hospital, a 647-bed acute-care hospital, but also Reading Health Rehabilitation Hospital, which features a 50-bed skilled nursing unit and a 62-bed inpatient rehabilitation unit. The system also provides office-based primary and specialty care through Reading Health Physician Network, in-home nursing care through Reading Health Home Care, and retirement living through The Highlands at Wyomissing.

The solution to the health system’s problems was a secure mobile connection that could be easily transported and provide staff with an instant connection to their coworkers. Vocera Communications’ suite of secure mobile technology was chosen as the solution to the health system’s problems.