By Christine Kern, contributing writer
Phytel named top vendor and ‘clear leader’ among 30 rated in report.
A new KLAS report, Population Health Performance: Emerging Market, Emerging Value, surveyed 203 providers at 173 organizations to assess the performance of 30 the Population Health Management (PHM) vendors, and named Phytel as the sole “early leader” in the rapidly expanding market. This was Phytel’s second time in the spotlight in a KLAS report with it earlier earning top marks in the inaugural report, Population Health Management 2013: Scouting the PHM Roster
Phytel earned an overall score of 89.8 out of 100 in the most recent KLAS report, the highest score among all 29 vendors rated and 10 points above the market average. The report asserted Phytel's emergence as a “leader” in the space comes as a result of “quick implementations, deep user deployment, and high provider satisfaction in all performance areas.”
PHM is still an emerging field, according to KLAS, and some of the vendors assessed by the report are still only early entrants into the marketplace with only a few live clients, making proper evaluation difficult. KLAS reported only 17 percent of respondents are currently utilizing all four areas of PHM solutions: data aggregation, risk stratification, care management, and patient engagement.
“While most vendors currently have a small number of live clients, PHM offerings abound and the number of solutions is still increasing,” explained report author Mark Allphin, according to Health Data Management. Phytel’s score if 89.8 led “high performing” vendors Forward Health Group (87.2) and i2i Systems (86.9).
Among the seven vendors ranked as “performing,” in alphabetical order, Advisory Board, Epic, Explorys, Kryptiq, Optum, Verisk Health, and Wellcentive with scores between 82.6 and 77.4. In the “low-performing category” were eClinicalWorks (67.3) and McKesson (62.5).
Among the factors that propelled Phytel to the top were “quick implementations, deep user deployment and high provider satisfaction in all performance areas,” according to Allphin. Phytel is also recognized as a leader in data aggregation, care management, and patient engagement. “Explorys and Wellcentive are most mentioned for improving outcomes and quality measures, and Wellcentive respondents also mentioned achieving better care planning.”