Reid Health In North America Goes Live With Hospedia's Patient Centered Care Platform – Improving Patient Satisfaction And Clinical Workflow

Reid Health in Richmond, Indiana is the latest hospital in North America to implement Hospedia’s Patient Centered Care Platform, in partnership with their communication partner Unify. The provision of the bedside terminals by Hospedia will not only provide patients with access to a wide range of patient media and entertainment solutions (including movies from SWANK, IPTV, telephone, and Internet), but also supports improved patient engagement.

The patient engagement solutions include links to web-based education systems, local and hospital information, and access to their Patient Portal.

In addition to the patient benefits, clinicians will be able to use their smart cards on the terminals for single touch authentication (via Imprivata) for Clinical Access at the bedside – allowing the clinicians to access a wide range of clinical applications right at the point of care.

The hospital is already seeing improved patient satisfaction as a result of these newly adopted solutions with plans to further extend the service to include direct access to educational content, display of patient schedules, enhancement of the patient whiteboard and patient service request integration with Vocera.

Tim Love, Director of Information Services at Reid Health said about the new solution; “This fits our goal of improved communication and care of our patients consolidated into a single terminal.  It has been a pleasure to work with Hospedia. “

About Hospedia

• As the world’s leading provider of point of care systems in healthcare, Hospedia are driving clinical and management efficiency through a range of value added services for healthcare providers.
• Our solutions are designed to help hospitals make the most of strategic IT programs, clinical improvement initiatives and patient experience ambitions. Using a set of studies from Deloitte we have calculated that a typical 250 bed US hospital could benefit by over $2.4M each year by using Hospedia bedside systems to improve patient care and improve clinical workflow.
• Patient Media, Patient Engagement and Clinical Workflows are all delivered through Hospedia’s unique position at the patient bedside.

For more information, visit http://www.hospedia.com/

About Reid Hospital

• Reid hospital in Richmond Indiana has a history spanning over 100 years.
• Now based only 2 miles from its original site the health system includes a 217 bed hospital campus and numerous satellite locations across Indiana and Western Ohio.
• Reid’s service area is home to about 280,000 people and includes five Indiana and two Ohio counties.

For more information visit http://www.reidhealth.org/

About Unify

• The Hospedia solution was implemented in partnership with Unify, Hospedia’s Communication Partner.
• Unify is one of the world’s leading communications software and services firms, providing integrated communications solutions for approximately 75 percent of the Fortune Global 500. Our solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and enhances business performance. Unify has a strong heritage of product reliability, innovation, open standards and security.