Registration Accuracy Aim Of Hospital Implementation

By Karla Paris

Marina Del Rey Hospital implements solution to prevent data errors from occurring during patient registration and beyond.

By Karla Paris, contributing writer

Marina Del Rey Hospital and its long-standing technology partner, HealthWare Systems (HWS) announced that the hospital is integrating ActiveDEFENDER, a closed-source software module designed to prevent patient registration errors from occurring.

ActiveDEFENDER audits all fields in a post-registration process, using HL7 data combined with other account deficiency sources. This detection process is performed on 100 percent of patient registrations. The results are compiled using custom reports and work objects, which can be assigned to appropriate parties for prioritization and tracking. Beyond quality assurance ActiveDEFENDER also features accountability tools, deadline enforcements, patient status-change management, high-balance accounts management, concurrent review work queues, reconciliation routines, and comprehensive reporting.

Research shows that up to 80 percent of billing office staff time is dedicated to rework due to registration data errors and incomplete information. In the U.S., healthcare administration consumes more than one-third of healthcare costs. This can likely be blamed in part to delayed or lost billing revenues arising from claims denials – which can cost a hospital millions of dollars.

By seamlessly integrate patient access technology into existing hospital systems, HWS ensures every patient encounter is financially and clinically cleared prior to date of service. Its solutions also drive accuracy and efficiency during patient registration and through the entire patient encounter.

Marina Del Rey Hospital is a 145-bed surgical hospital that is fully accredited with the nationally recognized Joint Commission on Accreditation of Healthcare organizations (JCAHO) for safe and effective quality care. The hospital offers the most advanced surgical technology available, carefully practiced under the watchful eyes and skilled hands of its trained physicians, nurses, and health professionals. Marina Del Rey Hospital’s mission is to deliver patient-focused, personalized care to achieve the highest level of patient satisfaction.

HWS specializes in software solutions that improve patient workflows and revenue management for hospitals and health systems. Specifically, its products plug the gaps in the revenue cycle, driving down the total cost of collections, while improving revenue capture and increasing physician, patient, and employee satisfaction.

Source: PRWeb