Reducing EMR And Clinical System Downtime

The majority of hospitals and large physician practices have implemented electronic medical records (EMRs) along with other clinical software systems. Healthcare providers are more dependent than ever on the performance of their information technology (IT) infrastructure. An IT failure can cause significant disruption at a hospital, making it impossible to access patient charts, process prescriptions or evaluate laboratory results and x-rays. Those failures have a hard dollar cost and potentially put patient safety at risk.

IT staff in the healthcare setting have to be able to quickly assess and address hardware and software failures, data breaches and other issues. They also have to rapidly communicate the nature and duration of these problems to upper management and the clinical staff that depend on these systems to do their jobs.

However, many facilities rely on outmoded paging systems, contact sheets and phone calls to address critical IT incidents. Valuable time is wasted just trying to locate and communicate with the appropriate staff members, which can extend the duration of these failures unnecessarily.

This white paper will outline the risks and costs of critical IT failures in the healthcare industry, and explain how a centralized electronic alerting and communication solution can accelerate the resolution of these problems, while saving costs and improving patient safety.

Download the full white paper below.