Case Study

PrimeSUITE Custom Templating And Usability Lead To Nation's First Private Practice Designation As Joint Commission Center Of Excellence

Source: Greenway Health

This success story from Greenway focuses on Dr. G. Edward Newman and his vision of a comprehensive, 21st century medical practice. Dr. Newman’s practice is the Knoxville Kidney Center, a nephrology practice with four providers and two nurse practitioners with a base of more than 5,000 patients.

His vision centers around a meteorological, geographical, and topographical approach saying, “I thought we could do that with our practice – take our original Greenway templates, overlay nephrology best practices, and then add quality parameters being required by payers. This is a three-level template approach that merges all of the information and triggers our entire staff to meet all the guidelines right as we see our patients.”

The ongoing success of Knoxville Kidney Center has been attributed to the custom templating allowing them to establish clinical guidelines merged with specialty-specific best practices and payer-based quality programs. Beginning with Greenway’s integrated electronic health record (EHR), practice management, and interoperability solution PrimeSUITE® in 2006, Dr. Newman only needed to create custom, specialty-specific templates, and then layer on the documentation fields and performance measures to begin achieving his initial goals.

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