News Feature | December 9, 2014

PHM Solution Implemented To Support Patient-Centric Care Experience Model

Julia Ernst

By Julia Ernst, contributing writer

Population Health Management Clinical Risk Reduction

The company’s Enterprise Population Manager will be used in the health system’s five organizations.

Granite Healthcare Network (GHN) in New Hampshire has selected the cloud-based company athenahealth to improve care quality and coordination. GHN will utilize athenahealth's cloud-based athenaCoordinator Enterprise Population Manager to improve quality of care and coordination within GHN’s system of risk-based payment arrangements.

The Enterprise Population Manager is described by the company as “a cloud-based service that inserts network intelligence and administrative services into every point of the process.” It provides secure text messaging, patient pre-registration, order and referral management, and more.

“With athenahealth's population health management services, GHN can account for every one of their patients, knowing where they go to receive care and any cost associated with that care,” said Todd Rothenhaus, M.D., chief medical officer at athenahealth. “As staunch believers in analytic insight as a means to thrive financially and clinically, we are thrilled to work with GHN to bring the necessary financial, quality, and care management services to the New Hampshire market and to support their patient-centric care experience model.”

GHN is a group of five independent New Hampshire charitable organizations that includes Catholic Medical Center, Concord Hospital, LRGHealthcare, Southern New Hampshire Health System, and Wentworth-Douglass Hospital. The health systems of GHN serve more than a third of New Hampshire’s population.

“By partnering with athenahealth, GHN is one step closer to its vision to be the premier value-based provider in New Hampshire,” said Rachel Rowe, executive director of GHN. “athenaCoordinator Enterprise's insight into clinical, financial, and operational performance will enable GHN teams to better understand patient activity, identify gaps in care, and proactively coordinate care across our network. With this intelligence, we can effectively manage our populations and influence patient activity to meet clinical quality goals, decrease hospital readmissions, and boost revenue and better health outcomes.”

Source: athenahealth