News Feature | November 25, 2014

Patient Education Through EHRs

By Karla Paris

Patient Flow Automation Solutions

A Texas hospital invests in education to provide better patient experiences and, ultimately, better patient outcomes.

Evidence suggests when patients are engaged and educated about their healthcare decisions, there is a clear effect on both health and costs tied to their outcomes. The most innovative healthcare delivery systems recognize this and see their patients as assets who can help them achieve the goals of better health at lower costs. From this point of view, many argue investing in patient education to help them become more effective partners in care makes good sense.

To that end, Midland Memorial Hospital announced it is launching an interactive patient education and engagement program with the implementation of Allen Technologies’ electronic health record integration capabilities. Using Allen’s IPS integration with MedSphere’s OpenVista CareVue EHR, Midland Memorial Hospital’s nurses can select and assign patient educational videos directly from within the patient’s electronic record, making the process faster and more convenient for the nursing staff.

The new capability is just one piece of Allen Technologies’ suite of IPS clinical tools, including:

  • auto-assignment of important safety and infection control information to patients
  • customized educational video library
  • educational pop-up reminders to patients
  • personalized education in-boxes for patients
  • drill-down educational usage reporting
  • patient access to health-related educational information
  • clinical education advisory services
  • real-time patient feedback and requests

Allen’s IPS patient education integration with OpenVista CareVue EHR reflects Midland Memorial’s commitment to continuous quality improvement and patient satisfaction. “We know that education can lead to a better patient experience, and ultimately better patient outcomes,” said Midland Memorial Hospital Assistant Director of Nursing, Cori Armstead.

In 1950, Midland Memorial Hospital, the only not-for-profit hospital in Midland County, TX was established by prominent community leaders with one mission: “To make quality healthcare available to all residents of Midland County.” Over succeeding decades, Midland Memorial Hospital has changed dramatically to meet the needs of a dynamic community. The hospital is licensed for 468 beds and offers several innovative programs, including the Heart Institute, Total Joint Center, women’s and children’s healthcare services and various rehabilitation programs.