Patient Access

Enhance Patient Satisfaction and Speed Scheduling and Registration

When patients come to your hospital for consultation and treatment, the last thing they want to do is wait. If paper documents and unstructured information plague your patient access department, waiting is exactly what your patients expect. And it’s not just patients, but staff too. They wait for documentation to arrive, wait to meet patients’ needs while photocopying, filing and fighting the fax machine. That’s not to mention the increasing costs of processing paper.

We’ve got a better way — Perceptive Software solutions for admissions and scheduling.

Using these solutions, which feature ImageNow document management, imaging, workflow and our other ECM technology, healthcare organizations worldwide are efficiently and cost-effectively capturing, organizing and processing patient documents. Built upon a scalable, flexible, enterprise-wide architecture, these solutions integrate seamlessly with your EMR, EHR and HIS — often invisibly to the user. As a result, staff in your patient access department can:

• Schedule visits for new and returning patients faster than ever before
• Communicate with physicians to quickly address incomplete scheduling documentation
• Jump-start insurance verification and precertification to accelerate the revenue cycle
• Enable immediate access to patient information for HIM, patient finance and clinical floors
• Enhance the patient experience with a fast, one-time check-in
• Collect accurate data that improves patient safety
• Eliminate the costs and time-consuming tasks associated with processing paperwork