Parkview Medical Center Chooses RelayHealth RevRunner To Improve Revenue Cycle Performance
Center Expects to Improve Patient Estimate Accuracy, Decrease AR
RelayHealth, a leading provider of healthcare connectivity services, announced recently that Parkview Medical Center in Pueblo, Colorado, has chosen RevRunner to enhance revenue cycle performance through automated financial clearance. Parkview, which has 350 beds and a service area that includes 350,000 lives, expects to decrease their accounts receivable aging and provide staff with a tool that will improve up-front patient estimate calculation and collections. The goal is to ensure that patients are better informed as to their financial responsibility, ease the patient's financial concerns and identify, earlier in the process, when financial assistance is needed.
"We wanted to maintain our current resource levels, but be able to free up resources for increased pre-registration activity," said John Severa, Strategic Planning and Technical Support - Revenue Cycle Operations for Parkview Medical Center. "We chose an integrated solution that will automate the financial clearance process. It was our intent to find a partner with a proven track record of revenue cycle successes...and we got that with RelayHealth RevRunner."
End-user satisfaction was critical to Parkview Medical Center's decision. "We included end-user evaluation in the selection process," Severa continued. "This brought a sense of ownership to the team, and we expect this will make the adoption process even easier."
Severa also cited the need for scalability and quality support as being significant factors in the health center's decision to choose RevRunner. Automation is the key in efficiently and accurately completing the financial clearance portion of the revenue cycle continuum.
"As the self-pay portion of healthcare collections increases, health systems such as Parkview Medical Center are increasingly turning to proven revenue cycle solutions," said Jim Bodenbender, President, RelayHealth Connectivity Solutions. "RelayHealth RevRunner and related solutions help hospitals nationwide optimize their revenue cycle in relation to financial clearance and settlement."
About Parkview Medical Center
Founded in 1923, Parkview Medical Center in Pueblo, Colorado, offers general acute healthcare and behavioral health specialty services. As a private, non-profit organization, Parkview is licensed for 350 acute-care beds and provides a full range of healthcare services including the region's only certified and verified Level II Trauma Center as well as the region's first certified Stroke Center. Parkview Medical Center is the leader in cardiac, women's, emergency, and neurological services as well as behavioral health programs. As a vital healthcare source, Parkview's service area includes Pueblo County and 14 surrounding counties, which together represent 350,000 total lives.
Parkview Medical Center is the largest non-government, nonprofit, private sector employer in Pueblo County with more than 2,300 employees and provides a skilled medical staff of over 300 physicians. The impact of our workforce triggers a strong impact on the community as Parkview's annual payroll contributes $84.5M to the economy.
For more information, visit http://www.parkviewmc.org/.
About RelayHealth
RelayHealth, McKesson's connectivity business, operates as a neutral partner in an open network environment, offering connectivity services and integration among all organizations, systems, and solutions. Its intelligent network is designed to streamline clinical, financial and administrative communication between patients, providers, payors, pharmacies, pharmaceutical manufacturers, and financial institutions. RelayHealth works to accelerate the delivery of high-quality care and improve financial performance through solutions such as online consultation of physicians by patients, electronic prescribing, point-of-service pharmacy claims resolution by payors, pre-visit patient financial clearance by providers, and post-visit provider bill settlement by payors and patients. RelayHealth securely processes more than 12.8 billion financial and clinical transactions annually. For more information, visit http://www.relayhealth.com/.
SOURCE: RelayHealth