Case Study

Case Study: OhioHealth Selects PhoneFactor Over RSA Tokens For Two-Factor Authentication

The Business Challenge:
OhioHealth is a nationally recognized, not-for-profit healthcare organization serving and supporting Ohio's healthcare needs. Based in Columbus, OhioHealth is a family of 15 hospitals, 20 health and surgery centers, home-health providers, medical equipment and health service suppliers. OhioHealth employs more than 14,000 healthcare professionals.

OhioHealth was looking for a two-factor solution to replace 4,300 RSA tokens which were proving to be high in cost and maintenance. Training new users and replacing each token was a major task. In addition to these management hassles, doctors on staff with several hospitals were required to carry multiple tokens.

The estimated cost for OhioHealth to continue their relationship with RSA was more than six figures. PhoneFactor was able to provide OhioHealth similar security services for less than a fourth of the price, providing substantial cost savings. This cost savings only considered hard costs, and didn't include the added soft cost benefits of reduced IT management time.

The Solution:
PhoneFactor's unique phone-based approach was selected over RSA SecurID tokens for its ability to eliminate implementation and maintenance hassles, provide ease of use, and significantly lower overall cost. These benefits provided a significant cost savings for OhioHealth.

PhoneFactor is a phone-based two-factor system that eliminates the need for expensive tokens, card readers and other devices. It works with any phone (land line or mobile). It can be installed, configured and managed in minutes. There is no concern about token expiration or synchronization; no smartcards to renew; nor any drivers or devices to manage. Since the initial roll out, OhioHealth expanded their PhoneFactor implementation to address two-factor requirements by the Ohio Pharmacy Board. They have deployed the PhoneFactor User Portal to enable users to complete their own enrollment, and integrated PhoneFactor with their existing Active Directory for streamlined user provisioning and management.

PhoneFactor eliminates the negative perceptions of traditional two-factor solutions. With no token or device to deploy, no additional hardware requirements, and a much lower cost, PhoneFactor is ideally suited to replace smart cards and tokens for a variety of applications that require strong authentication, such as business applications like Citrix, Outlook Web Access, and remote access VPNs. PhoneFactor makes security affordable and simple for any size enterprise.

SOURCE: PhoneFactor