First things first. Regardless of what platform you select, it will likely have one key thing in common with its competitors: automated patient messaging. Every platform you are evaluating should automate text and email messages to your patients. (If not, keep looking!)
But patient messaging technology is only as good as its capabilities. Here are some things to think about and questions to ask in your search.
Reaching 100% Of Your Patients
The platform you choose has to be able to send texts, emails, and also automated phone calls on day one in order to reach every single patient right off the bat. The whole point of using a system like this is to eliminate work for your staff and improve patient communication. If the system can’t accomplish this… why bother? Here are the requirements...
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