Memorial Hermann Reports Widespread Success With HealthPost Patient Booking Solution

Enterprise scheduling solution puts patients at center of health care experience; Improves continuity and coordination of care across broader outpatient delivery network

HealthPost Inc., a global search and booking platform that is reinventing access to healthcare across the broader ecosystem, announced recently that Memorial Hermann Health System, the largest not-for-profit health system in southeast Texas, has successfully booked tens of thousands of online appointments in its first year using HealthPost's enterprise search and booking platform. This marks an industry first - Memorial Hermann is the first hospital system in the country to provide real-time online search and booking across the entire outpatient delivery network, including employed and affiliated physicians, urgent and emergency care, imaging, outpatient rehabilitation, preventive screening services and more. In addition, Memorial Hermann leverages HealthPost in its call center and post-discharge care coordination programs.

Memorial Hermann selected HealthPost as its partner in transforming access to care in September 2011 after extensive evaluation of competing solutions, as part of a broader strategy designed to improve the patient experience, expand market share and create a care coordination platform for its ACO.

David Bradshaw, Chief Information, Marketing & Planning Officer of Memorial Hermann, explained, "Implementation was smooth and patients have readily adopted the platform. The system, which we have introduced under the name ScheduleNow, is easy to use and enables patients and referring providers to schedule appointments at their convenience.   It enables Memorial Hermann to offer patients and referring providers a single point of access to book into our vast outpatient delivery network."

Omar Alvi, HealthPost CEO, stated, "Memorial Hermann is the best example of how a large hospital system in the 4th largest city in the country is leveraging HealthPost to improve access to care, volume growth and care coordination. We're pleased to partner with Memorial Hermann in its mission to improve access to high quality health care services in southeast Texas."

Select highlights from HealthPost's initial deployment at Memorial Hermann include:

1. A location with HealthPost ER check-in service achieved over 70 online check-ins in a single month, with over 60% of the patients being commercially insured
2. A 20 physician orthopedic surgery practice achieved over 6,000 online appointments in its first year with HealthPost, with 50% being new patients and over 90% being commercially insured
3. A single imaging facility achieved over 2,000 online appointments in its first year with HealthPost, with over 90% being commercially insured
4. Real-time scheduling interfaces with Athenahealth, GE Centricity and other systems

About HealthPost
HealthPost is a leading provider of cloud-based healthcare search and booking solutions for healthcare systems, hospitals, payors, emergency rooms, medical practices and other outpatient services. The company's solutions have been successfully deployed at some of the largest health care delivery systems in the country based on a proven track record of delivering revenue growth, patient satisfaction improvement and care coordination benefits through a single integrated solution that spans the entire outpatient delivery network. For more information, visit www.healthpost.com.

About Memorial Hermann
An integrated health system, Memorial Hermann is known for world-class clinical expertise, patient-centered care, leading edge technology and innovation. The system, with its exceptional medical staff and more than 20,000 employees, serves to advance health in Southeast Texas and the Greater Houston community. Memorial Hermann's 12 hospitals include three in the Texas Medical Center that are affiliated with The University of Texas (UTHealth) Medical School, eight suburban hospitals and a second rehabilitation hospital in Katy. The system also operates the Texas Trauma Institute, three Heart & Vascular Institutes, the Mischer Neuroscience Institute, two lronman Sports Medicine Institutes, 25 imaging centers, 18 surgery centers, 33 sports medicine and rehabilitation centers, 24 diagnostic laboratories, a chemical dependency treatment center, the area's largest home health agency, a retirement community and a nursing home. For more information, visit memorialhermann.org.