Loma Linda University Health Prepares For Mobility Through Culture Change

Is your organization’s culture preventing more efficient processes? Many healthcare organizations have embraced the idea of digitizing records, yet despite ongoing new compliance and regulation mandates, and emerging technology for electronic health records, many have a culture that impedes process efficiency. Loma Linda University Health (LLUH) was one organization that realized it needed a culture change. Many of its departments preferred manual processes because it was comfortable for them. But when they experienced firsthand how much time and effort automating processes could save, they understood how that translated into better service for students and patients, and became champions for change. By David Lewis, VP of product marketing, Kofax