Lancaster General Health Relies On OpenText RightFax For Excellent Patient Care

RightFax simplifies sending, receiving, and storing of documents at Lancaster General Health.

For more than 100 years, Lancaster General Health, an award-winning hospital and healthcare system, has upheld its commitment to maintaining the health of all Lancaster County, PA residents. Lancaster General Health (LG Health) is a 623-licensed bed, not-for-profit health system. The hospital has earned numerous recognitions; it was one of the first Pennsylvania hospitals to obtain Magnet Hospital recognition, the American Nurses Association’s (ANA) highest honor for excellence in nursing. Also, LG Health has been named one of the Top 100 Wired Hospitals, for their use of IT to address the key goals of safety and quality, customer service, business processes, work force, and disaster readiness.

Searching For A Dependable Fax Solution

Around-the-clock reliability is a must for every hospital; LG Health cares for patients 24 hours a day, 365 days a year. The emergency department alone treats more than 100,000 patients a year.

Even with such large numbers, LG Health works to maintain personal attention for each patient. Such a goal depends upon reliable and flexible technology solutions, as well as other efficiencies.

Download this case study below to discover the solution and results.