When it comes to healthcare communication, no single software application can meet every need. To achieve seamless care collaboration, you need a comprehensive healthcare communication platform that provides multiple applications. To manage complex business functions, many market sectors have been shifting to a software platform model. Some platforms even offer development tools that allow companies to create their own applications.
To address the complexities of mission-critical communication, healthcare organizations can benefit from the platform approach. In the hospital environment, a breakdown in communication can have serious consequences. According to The Joint Commission, communication is consistently in the top three most frequently identified root causes of sentinel events. 1 To alleviate these risks, many hospitals are exploring ways to improve caregiver communication.
When upgrading from legacy phones, pagers or standalone texting apps, consider these three keys to a successful healthcare communication platform.