Is Managed Print Services Right For Your Healthcare Facility?

By Michael Heacock, VP of Managed Print Service Programs, Xerox North America

A managed print service (MPS) program can result in more than just cost savings. This article illustrates the sustainability, security, and productivity benefits MPS can offer your healthcare facility.

Many reflexively view managed print services as a cost reduction program and evaluate benefits only from that perspective. However, a professional managed print services program will not only reduce costs but also provide value in the areas of sustainability, security, and productivity. While cost control is certainly very important, how do you know if you are getting the most out of a managed print service program? And how can you best work with your MPS provider? Understanding both the current cost opportunity and the capabilities of a managed print services program is a good place to start.

When you look at every aspect of your healthcare facility's print process today, from buying the printer, installation, networking, break-fix, supplies, right through to disposal, you truly have a major undertaking when it comes to managing your own print. As a percentage of your total revenue, IDC estimates, that the total cost of print equates to 3-5% percentage points for an organization. The simple fact is that office print management represents an enormous opportunity for cost saving and is worth exploring. But cost savings is just the start.

A comprehensive managed print services program provides a process and structure to explore and develop a holistic strategy above and beyond the cost savings. MPS is not just a set of products but rather a range of services that span the gamut from basic remote monitoring of devices with basic break/fix capabilities all the way up to a total outsourced environment. The comprehensive services offered create a "utility-like" model that leverages cost savings and delivers sustainability, security and productivity advantages. Access This Content To Read This Case Study In Its Entirety.