IP PBX Phone System Solution

Vertical offers proven Healthcare Communications Solutions for healthcare that integrate your existing phone system and data network using VoIP and IP technology, increasing productivity, patient satisfaction and administrative efficiency. Vertical turns your existing phone system into an advanced communications tool that integrates your computers and telephones to provide increased call handling efficiency that maximizes the value of your investment in existing phones and network equipment.

Vertical's Healthcare Provider Solutions Feature:

• IP telephony for sophisticated routing capabilities that allow certain types of calls to be answered by a live attendant, even during peak periods, while other calls are automatically routed to an appropriate provider or voicemail box. This ensures that emergency calls are always handled promptly, and that your patients spend less time on hold and more time receiving medical care
• The ability to forward calls to the first available attendant at any location using VoIP technology, which allows growing medical practices to handle increased call volumes without hiring additional staff
• Advanced messaging features that automatically page providers when certain calls are received, deliver customized voicemail messages to specific patients, or rotate messages depending on the time of day. This creates better continuity of care and a stronger patient/provider relationship
• A PBX software-based IP infrastructure that can be easily and inexpensively expanded to grow with your practice, whether that means adding a half dozen new lines in an existing facility or opening a new office
• The capacity to integrate with existing office applications so that your practice can provide patient-centered functions such as automated appointment reminders