Case Study

Intermountain Healthcare Saves $1.5M, Doubles MT Productivity

Source: Nuance Communications

The transcription group at Intermountain worked closely with its Nuance Healthcare implementation team to plan for the go-live. Together, they developed a strategy for a fast, successful enterprise-wide rollout. Following the implementation at the hospitals, the rollout to Intermountain’s 150 clinics began. 

Intermountain used a “Train the Trainer” approach, allowing its 100 in-house MTs to learn from their peers.Dragon Medical 360 | eScription staff was on site during the week of “go-live” to answer any questions from the MTs. Today, almost 3,000 clinicians at Intermountain dictate into Dragon Medical 360 |eScription to produce 69 million lines of transcription each year.