Integration Engine Matches 85% Of Tests And Patients

Alpena Regional Medical Center (ARMC) is a 146-bed acute care facility that also maintains a 24/7, full-service lab. Federally-designated as a rural Regional Referral Center for all of Northeastern Michigan, ARMC provides quality health services and technology to meet the changing health care needs of the people of Northeastern Michigan. ARMC routes more than 2,500 lab results per week between two provider clinics with seven locations.

Challenges

• Fulfill the requirements of Meaningful Use while facing increasing competition in the lab referral business.
• Improve integration of EMR and Lab systems to eliminate dual patient identification numbers, which require manual matching of records between the two systems.
• Eliminate excess labor costs associated with manual matching of patient records.
• Deliver lab results faster by speeding up matching of patient records and eliminating, on average, 30 minutes of manual matching per lab result.

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