Case Study

Silver Cross Hospital Increases Patient Satisfaction With Kiosk Technology

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Case Study: Silver Cross Hospital Increases Patient Satisfaction With Kiosk Technology

By NCR

This case study highlights how a self-service kiosk helped Silver Cross Hospital reduce patient wait times. Since implementing the solution Silver Cross has improved its Press Ganey wait-time rankings from the 80th to the 92nd percentile.

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Case Study: Silver Cross Hospital Increases Patient Satisfaction With Kiosk Technology