Hyland Software Expands Its Partnership With Nuance Communications To Improve Efficient Care Models At Healthcare Facilities

To accelerate processing of patient records coming from outside providers and to further extend the impact of OnBase to help achieve the Health Information and Management Systems Society (HIMSS) Stage 7 of the Electronic Medical Record Adoption Model, Hyland Software announced the validated integration between Hyland’s OnBase enterprise content management (ECM) and Nuance Communications’eCopy ShareScan scanning and workflow solutions.

OnBase is used as the primary document and electronic clinical capture technology in over half of all health systems which have achieved HIMSS Stage 7.  The validated OnBase integration to Nuance’s eCopy ShareScan provides additional capture ports by enabling Multi-Function Peripheral devices (MFP’s) to leverage OnBase workflow and clinical context management capabilities, even in areas where clinical and non-clinical information is comingled or clinical capture is infrequent.

The OnBase Connector utilized by eCopy ShareScan is designed to empower modern Multi-Function Peripheral Devices at or near the point of care to perform scanning and initial indexing of documents for subsequent verification within centralized HIM workflows. By sending documents from these point of care MFP stations directly into the OnBase ECM solution, HIM departments are able to access documents faster and incorporate them into their high-volume OnBase scanning and content management workflows.

“Healthcare facilities often have multiple imaging stations and disparate devices spread out across the enterprise,” said Michael Rich, senior vice president and general manager, Nuance Document Imaging. Mr. Rich continued, “Frequently, patient information is entered from different locations, and through a variety of capture processes.  The validated integration between eCopy ShareScan and OnBase serves to eliminate confusion, reduce delays and eliminates issues such as missing or delayed access to patient information.”

Jeff Sorenson, Global Director of Healthcare Sales and Solutions, said “Achieving HIMSS Stage 7 of the Electronic Medical Record Adoption ModelSM  requires highly evolved and time-sensitive document scanning and HIM workflows, which can only be achieved via a world-class ECM solution such as OnBase.  The partnership with Nuance provides seamless integration between OnBase and Nuance’s highly-prevalent scanning solution.”  Jeff added, “There is great potential to expand our relationship further.  For example, Hyland Software has recently released OnBase integrations with several leading ICD-10 coding solutions which leverage the Nuance Natural Language Processing engine.”

About Hyland Software
For more than 20 years, Hyland Software has been dedicated to meeting organizations’ needs for document and process management with OnBase, an enterprise content management (ECM) software suite. As OnBase has evolved through consistent product innovation, it remains focused on automating business processes that depend on documents, content and people to operate more effectively.

OnBase enables healthcare organizations to provide better patient care by providing instant access to clinical and financial content normally outside of core IT applications. Every day, more than 1,600 healthcare organizations use OnBase to complete patient records, eliminate reimbursement delays and enhance business processes. Tailored for departments and comprehensive for the enterprise, OnBase is designed to grow with an organization, whether it chooses an on-premise or cloud deployment. For more information, visit Hyland.com/Healthcare.