Case Study

Hands-Free Communication Solution Helps Decrease 'Left With-Out Being Seen' Rate By 69.5%; Improves HCAHPS Scores 44.7%

Source: Vocera Communications

Victims of a multiple-car accident arrived in the new emergency department (ED) at Hardin Memorial Health (HMH) in Elizabethtown, Kentucky. They were rushed into several different rooms where teams of clinicians provided critical care.

While providing hands-on care to a trauma patient in one room, a physician was asked to help treat a second critical patient in a room down the hall – at the same time. Around his neck he wore a Vocera® Badge, a device with which he could communicate hands-free. Speaking into the Badge, the doctor provided clinical guidance to the second patient’s nurse while continuing to resuscitate the first patient. The fast communication and effective collaboration between clinicians is credited for both patients’ survival.


access the Case Study!

Get unlimited access to:

Trend and Thought Leadership Articles
Case Studies & White Papers
Extensive Product Database
Members-Only Premium Content
Welcome Back! Please Log In to Continue. X

Enter your credentials below to log in. Not yet a member of Health IT Outcomes? Subscribe today.

Subscribe to Health IT Outcomes X

Please enter your email address and create a password to access the full content, Or log in to your account to continue.


Subscribe to Health IT Outcomes