News | March 4, 2010

Fujitsu Expands Healthcare Portfolio to Provide End-to-End Solutions

HIMSS 2010 - Fujitsu(http://solutions.us.fujitsu.com ) recently announced it has expanded its North American healthcareportfolio to deliver end-to-end technology solutions, introducing new IT infrastructure services that join Fujitsu "lean" healthcare consulting services, patient registration kiosks, customer feedback systems, telecom management services and award-winning LifeBook(R) notebooks and tablet PCs. Based on the popularity of Fujitsu healthcare solutions, the company has averaged double-digit growth in tablet PC sales over the last three years.

News Highlights

  • New Fujitsu datacenter options for healthcare organizations include cloud computing,managed data center services and hosted offshore solutions based on award-winning Fujitsu PRIMERGY(R) servers, and ETERNUS storage and virtualization systems.
  • Fujitsu is expanding its lean healthcare consulting services beyond Canada to the U.S. market. Based on 15 years of global successes with lean manufacturing methodologies, lean analytical techniques can spot bottlenecks in how healthcare facilities are organized and managed. For example, Fujitsu Lean Solutions consultants helped Quebec's Centre de santé et de services sociaux de Trois-Rivières (CSSSTR) reorganize its emergency room processes. After only four months, benefits included reducing average patient bed stays from 17.4 hours to only 4.2 hours and cutting average ambulatory patient wait times from 4.9 hours to only 2.7 hours.
  • Fujitsu is introducing the Fujitsu Med-Serv(TM) 50 patient registration kiosk, an open hardware platform that lets the healthcare industry's innovative ISVs provide new applications to ease and speed up the process for patient check-in. In addition, other applications for easily filling out satisfaction surveys, paying outstanding balances or co-pay fees can be supported. In order to eliminate fraud, another optional feature, the Fujitsu PalmSecure(TM) palm vein biometric reader, can be deployed to authenticate the user.
  • Fujitsu is introducing the Healthcare Customer Feedback Management Solution, designed to help hospitals improve customer service by responding to patient issues faster and more effectively. Built on the Oracle CRM Application Suite, the Fujitsu Healthcare Customer Feedback Management Solution delivers a streamlined and auditable feedback management process; the ability to track, analyze, and report on opportunities for improvement; and rapid implementation options with low, total cost of ownership.
  • Fujitsu is partnering with Cerylion to offer Fujitsu Telecom Expense Management (TEM) 2.0, services that are designed to positively impact cash flow and reduce voice, data, and wireless network infrastructure expenses by 10-20 percent within the current fiscal year. Cerylion's CommADVISOR software platform is a SaaS-based, ERP- class solution that integrates easily with existing accounts payable and general ledger systems. Fujitsu TEM 2.0 services provide immediate visibility, control and optimization of all network financial transactions, persistently lowering current costs and future enterprise network expense.
  • See Fujitsu healthcare solutions in action at the HIMSS10 conference in Atlanta, March 1-4, at the Georgia World Congress Center, booth 5232. The newest Fujitsu LifeBook notebooks and tablet PCs will be shown, including the LifeBook T900 multi-touch convertible tablet PC that features an unmatched 13.3-inch mercury-free widescreen display.

Quotes
Steve Sybert, Industry Vice President for Healthcare and Life Sciences, Fujitsu America: "Fujitsu has a long history of providing products and services that facilitate and enhance the delivery of healthcare. Only through advanced technologies and improved processes based on lean methodologies will we be able to cost effectively deliver better healthcare services at lower costs to more people.Fujitsu is committed to remaining a major player in this sector."

Gartner, Predicts 2010: Healthcare Providers and Governments Seek the Benefits and Address the IT Implications of Electronic Health Records (published Dec. 2, 2009):"Healthcare executives, governments and private payers have acknowledged the potential of IT to make an important impact on the persistent problems of safety, quality, cost and access. The past decade has been about defining that bolder journey and developing solutions. The next decade will be largely about execution and will demonstrate the gaps between vision and achieving optimal impact."

Fujitsu Self-Service Patient Kiosk Helps Reduce Patient Stress, Lower Administrative Costs ARRA Stimulus Package Spurs Demand for Patient Self-Service Solutions Like the Fujitsu Med-Serv 50 Patient Kiosk

SOURCE: Fujitsu