From Paper To iPads: One Doctor's Search For The Perfect EHR

In 2005, a group of skilled and experienced Board Certified surgeons came together to form Central Park ENT and Surgery Center (CPENT). Central Park ENT offers multidisciplinary care of a wide range of conditions for all people, served by seven dedicated surgeons. One of those surgeons, managing partner Mark Brown, MD, an otolaryngologist-Head and Neck surgeon, was the final decision maker. The doctors at the clinic spent four years and reviewed nearly a dozen EHRs, each eventually shot down by Dr. Brown for various reasons. Initially reluctant to move to a computerized patient system, Dr. Brown finally agreed to the change when he came across Medical Mastermind. It was the one system that he could live with. Now one of Mastermind EHR’s most avid supporters, read how Dr. Mark Brown took his seven-physician practice from paper to fully electronic, and how it improved their practice, as told by Dr. Brown himself.

The Problem

When this all started, Mark Brown was the most prolific surgeon in the CPENT group, but very resistant to Electronic Health Records. The partners thought they needed an EHR to bring them into the next century; but he was the self-proclaimed office Luddite. If you wanted to send Dr. Brown an email you had to call his nurse and tell her you were sending him an email. She would print it out and put it on his desk. Naturally, he had a lot of reluctance in going to a computerized system.

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