White Paper

Epic EHR Optimization

Source: Boston Software Systems

Migrating to a new EHR is full of challenges and according to reports, the challenges keep coming post-migration. In fact, a recent article in Hospital EMR and EHR.com shows hospitals are struggling with longer AR days and lost revenue that lead to lower credit ratings. These hospitals are discovering they are not prepared for the manual processes required to support the workflow within Epic. These processes are made up of multiple steps within complex work queues. The time-consuming processes impact other jobs in the workflow queue that are dependent on the steps being performed manually. Without automation, the inaccuracies and delays caused by these workflows become major issues downstream.

It is clear that a hospital’s business office needs to optimize Epic post go-live to obtain the promised benefits and support the vision of standardizing on Epic as a single system solution.

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