EHR And PM Integration Helps Hillside Medical Achieve Meaningful Use

Hillside Medical Office LLC is a group of seven board-certified family medicine physicians and 40 employees with a tradition of medical excellence that dates back to 1947. Hillside Medical began its search in 2009 for a certified electronic health record (EHR) solution soon after the passage of the Health Information Technology for Economic and Clinical Health Act of 2009. Hillside Medical's search focused on finding an integrated EHR and practice management (PM) solution that would accomplish key objectives, including:

• Improving workflow efficiencies and profitability;
• Enabling the practice to achieve government Meaningful Use objectives; and
• Assisting physicians in the delivery of quality patient care.

"We started looking at a large number of vendors and after initial assessments narrowed the search to three companies," said David A. Gordon, CPA and Practice Administrator at Hillside Medical. Gordon added that "all three companies did onsite presentations. All functional areas of responsibility within the practice participated in the evaluation in order to confirm that the solution selected would meet their needs. The combined team effort also allowed each participant to be a part of implementing a solution that was best for the practice as a whole."

After a formal system selection process, Hillside Medical purchased from Pulse Systems, Inc. (Pulse) its Healthcare IT solution which includes PulsePro Practice Management and 2011 Pulse Complete EHR. Hillside Medical felt Pulse separated itself from the others in four key areas:

• The flexibility of the product to meet the specific needs of the practice;
• The seamless integration between PM and EHR; Pulse's experience in leading successful EHR implementations and meeting the needs of the physicians and their teams;
• Pulse's commitment to complying with and adapting to changing requirements as demonstrated by their ONC Certification; and
• Pulse's track record of providing exceptional ongoing customer support as a healthcare partner.

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